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Part 1 | Modifying Work Order Request Template | Display Features

How to hide or show spaces, requested completion date, and more on the work order request

In Work Order & Asset Management if you want to display work order requests on the internal calendar, show a warning x days before the equipment warranty is ending, hide the requested completion date from all users and more, then navigate to Settings > Advanced> General  Display Settings.

  • See additional settings for work orders and their approval flow:
      • Part 2 | Modifying Work Order Request Template | Work Order Creation

         

      • Part 3 | Modifying Work Order Request Template | Work Order Workflow

         

    • Other best-related articles:

       

      • Add Custom User-Defined Fields to Work Order Requests & Equipment Pages

         

      • Creating Routing Rules to Auto Assigned a Work Order

     

    Here are the display feature settings with a description of each. Select the settings that are best for your organizational needs!

    Display Spaces on WO Request Form

    •  If selected, all spaces will show on the work order request form, once a location has been selected.

    Don't allow Searching for Public Work Orders on Public Page

    • When selecting this option, users will not be able to search for public work orders on a public page.

    Show Warning X Days Before Equipment Warranty is Ending

    • If you have added any warranty dates (see attached below) when adding equipment, this setting gives you the option to show a warning, based on the number of days selected before your equipment warranty is ending. To learn more, read this Knowledge base article for more: Add and Manage Your Equipment

     

    Hide Requested Completion Date on "Add Work Order" form for Portal Users

    • When selected, portal users will not be able to see or add a completion date when requesting a work order.

    Require Requested Completion Date on "Add Work Order" form for Portal Users

    • When selected, portal users will be required to choose a completion date on their work order request.

    Hide Requested Completion Date on "Add Work Order" form for All Internal Users

    • When selected, all internal users will not be able to see or add a completion date when requesting a work order.

    Allow Item Closures from Work Orders

    • This allows you to create a Space Closure within a work order. If you are a bundled client using the Event Scheduler and Work Order Management modules, the space will not be able to be reserved for events during the closure.
    • Read this Knowledge Base article for more: Work Order & Asset Management to Event Scheduler: Adding a Closure to a Work Order

     

    Hide Quantity On Hand, Unit Cost, On-Hand Value for user roles

    • When this setting is selected, the Quantity On Hand, Unit Cost, On-Hand Value will not be displayed for users.

    Hide Items with no quantity from Current Inventory.

    • When selected, any item with no quantity entered will appear on the Current Inventory report.