Work Order Management

  1. expire

    It would be nice to have an expiration date for users. If a user we know of is going to be leaving to set an expiration date in the future so then the account will become not active on that date.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I wish we could drag across times like one can in a google calendar instead of clicking on numbers.

    I wish we could drag across times like one can in a google calendar instead of clicking on numbers.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Allow for Recurring Maintenance Pm for 3 year and 5 year regenerations

    When creating maintenance PMs there are things in my building like fire system backup batteries that need to be replace every 3 years and every 5 years i need to change the sand in my pool filter. It would be wonderful if i can set up and maintenance pm to auto generate at an interval of 3 or 5 years.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Spaces, resources and services feature for access

    It would be very helpful if certain spaces, resources and services can be made "unavailable" for basic users but let admins access them even when unchecked for basic users.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Work orders stay in "My Department" even if a member of the department picks it up or assigns it to an individual user.

    When I want to keep track of my departments work orders I would like to have all work orders stay in "My department" and have who it is assigned to in a category. Currently when the work order is assigned to someone it disappears from the "My Department" work orders.

    23 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Work order creation by text or email needs to have a way to map back to employees for reporting

    Creating a ticket through email or text is great, but we want to be able to report on tickets by category, department and user. Would you consider mapping user phone numbers and email address so this is possible.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Editing the Schedule Name in Occurrences within a Series

    When editing in occurrences within a series, I can edit everything but the name of the event. Adding a tab to edit the schedule name prevents having to delete that occurrence and adding it back in with a different name. Ex. Some Masses on Thursdays are school masses. The masses are entered in a series for the fiscal year. The school sends out their mass schedule in August which has no consistency except that they are always on Thursdays. IT would be easy to just go to the occurrences, click on the masses that need changed and write "School Mass"…

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Select Weekday, when creating recurring Work Orders

    We have work order for Monday - Friday only and then separate work orders for Saturdays and Sundays. It would be helpful to have the ability to select Weekdays only instead of the Custom. With the Custom setting we have to remember to watch for when it runs out and then re-create the WO.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Make the address requested on the rental form visible as part of the Contact for Invoice

    The rental request forms require the requestor to input an address, but that address is not found anywhere on the request we receive. It would be helpful to find that information somewhere so I don't have to go back to the requestor to ask for an address they already provided. It would be even better if it retained their address and applied to the Invoice.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Schedule event at a specific time & not necessarily days/hours/weeks prior to event.

    I would like for all of our service registrations to open at 8 AM 6 days prior to all of the schedules in one event. Currently, they are opening exactly 6 days prior to the event at the start time of the event. So my Sunday morning and evening events are opened at staggered times each week.

    37 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Work Order Reminders

    Within the priority labels it would be helpful to have the ability to have a reminder based on the completion date. For example, one of our priority categories is "on date" which is usually used for an event set up (we do not have the event management side). These dates are often requested months away and despite looking at my work orders multiple times a day it would be beneficial to have a notification or email reminder that something was to be completed that day.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Does the main form that you created get updated? I have people use "off site" when they mean "virtual." Clarify other terminology, too.

    Does the main form that you created get updated? I have people use "off site" when they mean "virtual." Clarify other terminology, too.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I wish we could choose a year and then month to navigate quickly to a date in the future (or sometimes past) in calendar view.

    I wish we could choose a year and then month to navigate quickly to a date in the future (or sometimes past) in calendar view.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. "edit event name in Recurrence"

    Ability to EDIT Event Name & Public Notes in a recurring event (multiple occurrences, recurrence)

    Example: Awana meets every week. Some nights are special nights Crazy Hair Night. Would love to be able to edit specific night in the recurring event to say Awana: Crazy Hair Night and add special notes in regards to the special night.

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. More robust occurance scheduling

    For example, be able to schedule an event for the 1st and 3rd Wednesday of the month.

    13 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Print Event summaries from the Dashboard

    It would save so much time if we were able to print event summaries from the dashboard rather than having to click on the event then going to the "Summary" tab then printing. We print summary reports for each event so being able to click print summary report for each one from the dashboard would be a dream.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Single line CONVERSATION editting.

    Again on a mobile phone this is hard to edit. Would be nice to have a larger area to edit like a full screen. I have to scroll through on a single line to find a misspelled word. Thanks.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Work Order Management

Categories

Feedback and Knowledge Base