Work Order Management

  1. 1 vote
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  2. 3 votes
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  3. Ability to APPROVE Event from WITHIN the Details/Summary

    From my dashboard, I have to open events to review them for accuracy, then get out of the details to hit the approve or decline button; would be nice to save a step and NOT have to go back to the dashboard every time. Especially when there are many entries for approval waiting and I have to scroll to find the one I was just in.

    8 votes
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    completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to turn the immediate 'Event Approved' emails OFF

    Contacts listed in the event automatically receive the 'Event Approved' email, but with no information about the details of their event. If that email was the email summary, with the ability to add a note, then it would be helpful. We would like the ability to choose to send, or not to send those immediate emails.

    16 votes
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  5. expand custom schedule in PMs

    Now that we have "custom" scheduling... It would be nice to actually be able to set a custom schedule like every two months, every 3 years, every 4 years. We schedule UPS batteries for three year replacements. We schedule lightbulb replacements in different intervals as well. Right now the custom feature only works in a given year. Presently, we have to set up a one-time occurrence and then hopefully not forget to reschedule three years later, etc.

    3 votes
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  6. convert an email to a work order

    Often I receive an email that a user does not even know could have been entered as a work order. It would be super convenient to have a button in the email (outlook) that allows me to convert automatically to a work order. Alternatively, it could work to have an email address to forward it to that would do the same (i.e. convertedworkorder@espace/fbctn.org). I do remind people of entering things into eSpace, but I like making it as seamless as possible for the user.

    10 votes
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  7. Separate table for On-Hold WO's

    I'd love to see a separate table for On-Hold WO's on the Dashboard screen.

    8 votes
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  8. 6 votes
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  9. Add Custom Frequencies for PM

    Some PMs may not fit within the given selections in the field. We out to be able to add a custom frequency. For example of we play set equipment that needs to painted every 5 years but can't schedule that appropriately within the given selections.

    6 votes
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  10. 1 vote
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  11. When creating PM work orders enable equipment selection window to populate based on location and service category.

    Currently when creating PM work orders the equipment list is populated by service category only and thus will show equipment from all locations. I think it would be nice to have the list limited by location as well in order to simplify the selection process.

    1 vote
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  12. 4 votes
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  13. 1 vote
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  14. 1 vote
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  15. 1 vote
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  16. 1 vote
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  17. tasks

    Have a task icon display in mobile app and web app when tasks are added to a WO/PM. Right now there is no way of visually knowing if a WO has tasks. One must work their way through multiple tabs to see if there are any (in both apps). This would make it just like how it is for comments and attachments.

    6 votes
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  18. App/Email Notification Preferences

    As an administrator, I get emails for every change made to all work orders I'm administrating, even if I made the changes. It would be better to only get emails about changes to work orders that have been made by other users. If I made a comment on, closed, completed, etc. a work order, then I don't really need an email telling me I did it.

    25 votes
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    completed  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. More data storage for images when filling out information for equipment.

    The max image storage for uploading an image of equipment is 2 mb, I would like to upload more than one image for one piece of equipment. Thanks.

    5 votes
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  20. Any change to a work order should notify the user who requested it.

    Currently when you change requested completion date or make a comment the creator of the work order does not receive an email

    14 votes
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Work Order Management

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