We are planning on using the event registration ticketing module when we start to hold limited services on May 31. But currently, the max limit is tied to registrants instead of ticket quantity. In other words, a family of 5 is going to have to register 5 different times to attend a service. It would be helpful to have the max limits tied to the ticket quantity as We'd like to make this already unusual process as easy as possible for our folks.

Please add major holidays to automatically show up on the calendar.

When an email is sent about a work order (started, completed, new comment), allow a Reply to that email be added as a comment.

That way, when someone accepts or adds a new comment to a work order, an email goes out and others can reply directly to it via email without having to log in.

When an event has a setup time the day before the actual event, would be nice if the internal calendar showed the event taking up the multi days. The only way for someone to know now is to look at all events for the NEXT day and see if any are setup the previous day.

Event details to print on service forms

You can attach a photo inside of the eSPACE mobile app, but you can't take one directly. That would make it so much easier for the user to have an option to take a photo directly from the app when creating/requesting a WO.

This process now, would include exiting the app, taking a photo, re-enter the app, and select photo. Integrating taking a photo directly would eliminate three steps.

automatically assign WOs. It would be nice to be able to automatically assign WOs based on the service category.

We have a few departments for work orders to go to. We don't want the sub-admins for those departments to have to look at all the work orders in order to see which ones are theirs before they assign them. Since the requestor has to choose the department and service category, it would be nice if it would automatically be sent to that department and the department sub-admin would see only the work orders for that department and could then assign it to the proper user to complete the work.

Can you add a save feature to calendar filtering. so that user can have a default filter preset.

Hello,

When a user puts in a work order and we want to respond with a clarifying question on a comment, an automatic email is not sent to the user who put in the work order to see the comment. Is it possible to change that so that the person putting in the work order will receive comments from us?

Thanks,

Is it possible to give Sub-Admins the ability to close a work order?

Currently, I’m having to have the managers of the electricians, plumbers and HVAC people be a full Admin because they aren’t able to close work orders as a sub-admin.

This would at least slow down the flow of emails to people who or more hands on with the techs/laborers. It would also keep higher level admins from having to walk around and check things before they are closed.

We don't require all tasks within a work order to be complete before a work order is marked as complete. We just have them put in a comment on why the task was not completed. When the work order is closed that task still shows up in the employees task list. Please filter the MY ASSIGNED TASKS to not include tasks from closed work orders.

The function to print equipment in the equipment setting page does not include the field "Manufacturer" Can that be added please?

When a person marks off a task with in a work order. The task list should show who it was that marked it off so that if there is an issue we know who to talk to.

Can you move the "Hide Hover Details" to the top of the list instead of at the bottom?