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Work Order Management

753 results found

  1. All app features available on tablet

    Depending on the orientation of the tablet, you have limited side bar features available. Can we just get all features, all the time?
    Phone too actually. Currently, I can't add equipment with my phone. That really stinks because it would be so much quicker and easier for myself and my techs. The easier it is for techs, the easier to implement eSpace. Otherwise, it's just extra work for people who already have too much on their plate.

    33 votes
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  2. Merge

    I was hoping there might be a way to merge WOs, because they might be, in effect, duplicates, but contain different information. For example, I recently got three different work order requests from three different people, all for the same issue, but one contained photos, one contained a more detailed description, and each had a different requester's name. If I could merge the WOs, then I would retain all the different info, and when updates went out concerning the WO status, each requester would get the info.

    6 votes
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  3. When scheduling a PM to be able to pick Monday-Friday option.

    When picking Frequency of a PM, it would be nice to have a choice that automatically does Monday - Friday or even where you can pick which days each week it would repeat without having to do multiple PMs or having to click on every day for a year and do that every year.

    8 votes
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  4. After updating an event, it would be really helpful if the automated email that went out to all of the contacts said "Event Updated"

    The automated emails that are sent to all contacts if a scheduled event has been changed just says "approved". It would be nice if those emails said "Updated" so that users know there has been a recent change to their event.

    24 votes
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  5. Add ability to change WO due date according to task due dates

    If I have mutliple tasks in my WO with different due dates I would list them in order of when they're due. When I check off the task due today, I want the WO order due date to automatically reschedule itself to the next task due date so that I don't have to manually move it.

    12 votes
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  6. The ability to post a time a work order needs to be done by.

    It would be nice to have the ability to enter the time a work order needs to be completed by, rather than just the date it needs to be completed. I have had several work orders that need to be completed in the morning (i.e. before 9 AM) and it would be nice to be able to convey that to my facilities workers without emailing each of them.

    31 votes
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  7. Add Assigned to Column to Non-Completed Work Orders on Dashboard

    It would be helpful if the Assigned To column could be added to the Non-completed Work Orders section of the dashboard so managers can quickly scan to see who hasn't completed those work orders.

    3 votes
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  8. Remove Public Calendar Subscription Download iCal Option

    On the Public Calendar, when a user on an iPhone or iPad clicks subscribe and uses the first button, it downloads and imports the calendar events into their default calendar in the iOS Calendar app. This causes 3 issues
    1) they can't hide these events as it is not a separate calendar, so it can flood their calendar
    2) they don't get new events, even though they think they subscribed
    3) they don't get changes or cancelled events, even though they think they subscribed

    Then they call and say it isn't working. I don't see the value in the download…

    4 votes
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  9. text format in conversations

    Add rich text formatting to conversations. In other words the ability to use bold text, bullet points, carriage returns to allow formatting the conversation to have the appearance of a more formal message, especially since the message is sent as an email.

    3 votes
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  10. Event Setup and Multiple Work order Categories

    If an event is created and it has multple setup options then I would like the work order tab to link setups to multiple service categories in the work orders instead of one general work order service categories. This will allow each party to track individual work orders.

    1 vote
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  11. Allow transparent background color on Infospace displays

    Would like to have the ability to set a transparent background on infospace displays. We are using infospace to overlay the calendar onto a 3rd party display service. Allowing for transparent backgrounds would give us much more flexibility in overlaying infospace content onto other content.

    6 votes
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  12. Add ability to drag a WO from one day to another day on the calendar - thus changed the due date

    On a personal calendar (like Google) when I want to change an event from one day to the next I just drag. Super simple. Don't have to open and change the date. This would save lots of time when we're rescheduling WOs that didn't get completed that day.

    8 votes
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  13. Ability to separate External and Internal work orders

    Currently, you can filter work orders by name of the assigned party.

    Can we have the ability to filter work orders by name of the contractor (not the assigned employee) and/or filter by internal/external work orders?

    3 votes
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  14. Add a date option to mobile apps

    Add a search by date option to the mobile app's drop down menu when searching through work orders. So you can view when things are due or by the date requested by.

    1 vote
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  15. Change event name and description on occurrence

    Need the ability to change the event name or description for a single event rather than ending the recurrence and adding a new series that needs to be completely approved again. An example would be that masking requirements have changed, or a special service at the usual service time.

    13 votes
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  16. Event Summary

    Why doesn't the Event Summary include the Configuration or Notes - if you send the summary to outside rental group, or email to inside staff member - or if i enter an event last minute and need to print off for facilities staff, it's missing the most important details for the event - doesn't make sense to have the Summary without the Configuration requested or the client notes - you can print out resources and notes but not the setup.....?

    16 votes
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  17. Approved Work Orders

    To avoid confusion, instead of sending an automated email stating "Approved" to the work order requestor, change the verbiage to "Submitted" instead in the confirmation email.

    1 vote
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  18. Ability to print attachments, conversations ect.. on work orders

    Having the ability to choose what you wanted printed on a work order would be so helpful. Attachments, conversations, task and history would be so helpful, especially for team members that don't have easy access to computers. I see where this would save cost and time when providing info to venders, members, management in other departments and board members. Sometimes pictures are needed to show severity, damage or even simple explanations.

    11 votes
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  19. Automatically add a "Task Group" to a WO based on a specific service category.

    Within our organization, there are a lot of different requests that often have the same tasks assigned and steps needed to complete (ex: new user creation, computer setups, etc.). This would significantly save time and ensure continuity across these WOs

    16 votes
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  20. Inventory Adjustment - please add comment or note

    Please consider adding a comment or note box to the Inventory Adjustment workflow to allow us to type the reason for the adjustment. Thank you

    12 votes
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