IS there a way to customize the Work Order Status names, so we can have a "Work in Progress" status, rather than "Approved"?
72
votes
Anonymous
shared this idea
Just a quick update to let you know that there is now a work order status called “Work Started”. I hope this is helpful! Thanks.
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Just a quick update to let you know that there is now a work order status called "Work Started". I hope this is helpful! Thanks.
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Al Johnson
commented
work in progress carries more informational weight as WO originator may not have authority to approve WO
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Bill Morrison
commented
End users make assumption or question ... "what does approved mean, is this fixed" or "does this mean you all are going to fix/do this request"
Approved is not a clearly defined status and creates more questions.
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Anonymous
commented
agreed