IS there a way to customize the Work Order Status names, so we can have a "Work in Progress" status, rather than "Approved"?
Just a quick update to let you know that there is now a work order status called “Work Started”. I hope this is helpful! Thanks.
Just a quick update to let you know that there is now a work order status called "Work Started". I hope this is helpful! Thanks.
Al Johnson commented
work in progress carries more informational weight as WO originator may not have authority to approve WO
Bill Morrison commented
End users make assumption or question ... "what does approved mean, is this fixed" or "does this mean you all are going to fix/do this request"
Approved is not a clearly defined status and creates more questions.