When an email is sent about a work order (started, completed, new comment), allow a Reply to that email be added as a comment.

That way, when someone accepts or adds a new comment to a work order, an email goes out and others can reply directly to it via email without having to log in.

Please add major holidays to automatically show up on the calendar.

We have a few departments for work orders to go to. We don't want the sub-admins for those departments to have to look at all the work orders in order to see which ones are theirs before they assign them. Since the requestor has to choose the department and service category, it would be nice if it would automatically be sent to that department and the department sub-admin would see only the work orders for that department and could then assign it to the proper user to complete the work.

We are planning on using the event registration ticketing module when we start to hold limited services on May 31. But currently, the max limit is tied to registrants instead of ticket quantity. In other words, a family of 5 is going to have to register 5 different times to attend a service. It would be helpful to have the max limits tied to the ticket quantity as We'd like to make this already unusual process as easy as possible for our folks.

Hello,

When a user puts in a work order and we want to respond with a clarifying question on a comment, an automatic email is not sent to the user who put in the work order to see the comment. Is it possible to change that so that the person putting in the work order will receive comments from us?

Thanks,

You can attach a photo inside of the eSPACE mobile app, but you can't take one directly. That would make it so much easier for the user to have an option to take a photo directly from the app when creating/requesting a WO.

This process now, would include exiting the app, taking a photo, re-enter the app, and select photo. Integrating taking a photo directly would eliminate three steps.

I have 6 different configurations that have very different details, but similar pictures. I would like to be able to describe for what event you would choose a specific configuration.
Currently I have to add all this information in the title of the configuration and it is hard to sort through all the info as is.

I would like the requested completion date to be optional.

We have many events that get setup the day before, or even a Friday before a Sunday event. We need to be able to use the setup time to reserve the space for that whole time.

As an administrator, I get emails for every change made to all work orders I'm administrating, even if I made the changes. It would be better to only get emails about changes to work orders that have been made by other users. If I made a comment on, closed, completed, etc. a work order, then I don't really need an email telling me I did it.

Can you add a save feature to calendar filtering. so that user can have a default filter preset.

When an event has a setup time the day before the actual event, would be nice if the internal calendar showed the event taking up the multi days. The only way for someone to know now is to look at all events for the NEXT day and see if any are setup the previous day.

Contacts listed in the event automatically receive the 'Event Approved' email, but with no information about the details of their event. If that email was the email summary, with the ability to add a note, then it would be helpful. We would like the ability to choose to send, or not to send those immediate emails.

I understand that creating an application for smart phones isn't as easy as it sounds, but it sure would be a lot easier since I am not at a computer all day. Maybe there could be a mobile friendly version of the website instead. I constantly use the website through my smart phone, but half the page is cut off and it is a hassle. Thanks for the opportunity to give feedback!

Currently when you change requested completion date or make a comment the creator of the work order does not receive an email

Because we added custom questions to the event request, the event recurrence rules are at the bottom of page one, completely separate from where the event date/time, etc. are, towards the top. It seems that the recurrence info should be below the event date, with all of the other pertinent date/time informatio; followed by our custom questions. Not separated. Confuses users.