Work Order Management

  1. Edit ticket confirmation receipt screen/ email.

    We would love the capability to edit the ticket confirmation screen and the confirmation email. Please look into if this option is feasible.

    58 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Update event time without deleting registrants.

    I recently had to change the time for an event with current registrations.
    In order to do that I had to delete the registrants and then change the time. Can we correct this so registrants are not required to be deleted. This causes confusion for the registrants.

    55 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. View Registration Info on App

    We'd love to view and edit our service registrations on the app. Ideally we'd be able to print out the list and check them in on the app. Thanks for considering this idea.

    42 votes
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    3 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  4. Conditional logic formatting in Form Builder

    We suggest having more creativity in form builder to include sub menus, sub drop down menus, headings, checklists, etc. so that when a work order is created that it is more user friendly when trying to complete the work order.

    13 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. make setup and tear down time an option to be visible on the public calendar.

    When one looks at the calendar and wants to reserve a room for a time that appears to be available they get confused when the request gets declined because they are requesting time that has been blocked out for setup but they cannot see that.

    12 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add "Event submitted" as a criteria option for reports. "Event created" is an

    Add "Event submitted" as a criteria option for reports. "Event created" is an option, but events are not always submitted on the same day they are created.

    6 votes
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  7. Need a User Report

    Need a User report to see all current users in the system and their settings.

    9 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. User access to the live Registration List as they are entered without emailing a list.

    I would love to give access to users to view registration lists as the are occurring. I need to give our volunteer coordinator, youth directors, kids zone directors, pastors, etc. the ability to view the registration lists without and admin sending them a list regularly.
    Thanks!

    57 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add and option to require events to be scheduled "X" days in advance for internal calendar

    Just like the event request form has an option to require that events are scheduled "X" days in advance, I would like this feature to be added to the internal "Add Event"

    7 votes
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  10. Custom Recurring Dates

    When setting up custom recurring events, it would be great to be able to select from a predefined list of dates. For example, we are a school that runs on a six day letter rotation. If I want to add an event that occurs on every D day, I have to select each date for that recurring event. For other organizations, maybe you have a special schedule of Sunday events for the year that events need to be scheduled for, The ability to pre-populate those recurring schedules and select them when scheduling events would save a lot of time.

    6 votes
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  11. keyboard shortcuts for text (ex: strikethough)

    When editing or updating descriptions or comments, I would love to have a strikethrough option so that everyone knows what the original request was and how it was altered.

    6 votes
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  12. Ability to create folders (and subfolders) within the Document Library

    Having the ability to create folders/subfolders within the Document Library would allow one to store, organize, and easily find different kinds of documents instead of storing them all together.

    9 votes
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  13. expire

    It would be nice to have an expiration date for users. If a user we know of is going to be leaving to set an expiration date in the future so then the account will become not active on that date.

    3 votes
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  14. I wish we could drag across times like one can in a google calendar instead of clicking on numbers.

    I wish we could drag across times like one can in a google calendar instead of clicking on numbers.

    1 vote
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  15. Add the description, rooms reserved, resources, etc to Google Calendar integration

    The google calendar integration is currently only pulling the names and event time over from espace. I think this integration would be much more useful if in addition, it would pull over what rooms are reserved, what description has been added, and what resources and services are associated with the event.

    3 votes
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  16. When running a report option for notes

    When I am running a report for events for the day, i cannot see the notes that users have requested unless I manually go into each event. is there a way to add this as a report criteria?

    17 votes
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    0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  17. Spaces, resources and services feature for access

    It would be very helpful if certain spaces, resources and services can be made "unavailable" for basic users but let admins access them even when unchecked for basic users.

    2 votes
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  18. SSO with Azure Active Directory

    Single Sign on with Azure Active Directory for staff. This way we can better secure our login by enforcing MFA on our AAD, reduce the number of passwords users have to manage, and when a staff person leaves we can disable eSpace access automatically when we disable their AAD account.

    3 votes
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  19. 10 votes
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  20. Work order creation by text or email needs to have a way to map back to employees for reporting

    Creating a ticket through email or text is great, but we want to be able to report on tickets by category, department and user. Would you consider mapping user phone numbers and email address so this is possible.

    3 votes
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Work Order Management

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