Work Order Management

  1. The ability to post a time a work order needs to be done by.

    It would be nice to have the ability to enter the time a work order needs to be completed by, rather than just the date it needs to be completed. I have had several work orders that need to be completed in the morning (i.e. before 9 AM) and it would be nice to be able to convey that to my facilities workers without emailing each of them.

    27 votes
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  2. After updating an event, it would be really helpful if the automated email that went out to all of the contacts said "Event Updated"

    The automated emails that are sent to all contacts if a scheduled event has been changed just says "approved". It would be nice if those emails said "Updated" so that users know there has been a recent change to their event.

    18 votes
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  3. All app features available on tablet

    Depending on the orientation of the tablet, you have limited side bar features available. Can we just get all features, all the time?
    Phone too actually. Currently, I can't add equipment with my phone. That really stinks because it would be so much quicker and easier for myself and my techs. The easier it is for techs, the easier to implement eSpace. Otherwise, it's just extra work for people who already have too much on their plate.

    15 votes
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  4. Custom Recurring Dates

    When setting up custom recurring events, it would be great to be able to select from a predefined list of dates. For example, we are a school that runs on a six day letter rotation. If I want to add an event that occurs on every D day, I have to select each date for that recurring event. For other organizations, maybe you have a special schedule of Sunday events for the year that events need to be scheduled for, The ability to pre-populate those recurring schedules and select them when scheduling events would save a lot of time.

    60 votes
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  5. Event Summary

    Why doesn't the Event Summary include the Configuration or Notes - if you send the summary to outside rental group, or email to inside staff member - or if i enter an event last minute and need to print off for facilities staff, it's missing the most important details for the event - doesn't make sense to have the Summary without the Configuration requested or the client notes - you can print out resources and notes but not the setup.....?

    16 votes
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  6. Change event name and description on occurrence

    Need the ability to change the event name or description for a single event rather than ending the recurrence and adding a new series that needs to be completely approved again. An example would be that masking requirements have changed, or a special service at the usual service time.

    10 votes
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  7. Ability to print attachments, conversations ect.. on work orders

    Having the ability to choose what you wanted printed on a work order would be so helpful. Attachments, conversations, task and history would be so helpful, especially for team members that don't have easy access to computers. I see where this would save cost and time when providing info to venders, members, management in other departments and board members. Sometimes pictures are needed to show severity, damage or even simple explanations.

    11 votes
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  8. Automatically add a "Task Group" to a WO based on a specific service category.

    Within our organization, there are a lot of different requests that often have the same tasks assigned and steps needed to complete (ex: new user creation, computer setups, etc.). This would significantly save time and ensure continuity across these WOs

    16 votes
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  9. Dashboard - Upcoming Events in the next 30 days - Allow for view up to 60 days

    Dashboard - Upcoming Events in the next 30 days - Allow for the view to be modified to include upcoming events in the next 60 days. Our AVL Team is trying to plan ahead and while the rolling 30 days is great, they wish they could see up to 60 days out. I don't find a way to filter this, could we make this an option?

    24 votes
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  10. Inventory Adjustment - please add comment or note

    Please consider adding a comment or note box to the Inventory Adjustment workflow to allow us to type the reason for the adjustment. Thank you

    9 votes
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  11. Go back to "page 1" of Work Orders

    It would be nice if when you are on a "2nd page" of NEW work orders and you assign all of those that it automatically sends you back to "page 1." As of now, if you assign all of the work orders on "page 2," you cannot go back to "page 1" and you have to restart your computer and reload the website to hopefully get it to reset and see the rest of your NEW open work orders.

    1 vote
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  12. Add ability to change WO due date according to task due dates

    If I have mutliple tasks in my WO with different due dates I would list them in order of when they're due. When I check off the task due today, I want the WO order due date to automatically reschedule itself to the next task due date so that I don't have to manually move it.

    3 votes
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  13. Add ability to drag a WO from one day to another day on the calendar - thus changed the due date

    On a personal calendar (like Google) when I want to change an event from one day to the next I just drag. Super simple. Don't have to open and change the date. This would save lots of time when we're rescheduling WOs that didn't get completed that day.

    3 votes
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  14. analytics for inventory items

    Can we please get an analysis section for inventory items used? We need to be able to track the number of items used in a week or a month to better plan for the future. If we could see a chart showing how much of each item was used( depleted) from each location we could better know the cost to run that location at the end of the year.

    15 votes
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  15. When entering a new event can the Work Order button be added to that process?

    When entering a new event, can we add the Work Order button in that process to complete the requirements surrounding that event. It saves time and duplicate data entry about what is needed to setup for the event.

    8 votes
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  16. Location Address

    We are a church that has multiple locations. It would be great if there was a place to put the address with each location that could automatically attach the the event that could be seen by the public instead of having to type the location address out in every public event note.

    4 votes
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  17. cost of items in "request inventory"

    We have begun integrating inventory requests into our locations, and we need a way to let the REQUESTOR know upfront, before submitting, what the cost is per item.

    This is something that we think should be visible to the locations so that they can prioritize requests based on budget.

    12 votes
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  18. Show repeat occurrences on the Upcoming Events Next 30 days

    Almost missed assigning media staff for an event because it only showed up as ONE day in my Upcoming Events even though it was 4 days in a row. It only shows the NEXT one - not all 4.

    Example - after the Monday one finished, the Tuesday one popped up. Same after Tuesday, etc. Would love to have all occurrences show up on Upcoming Events. :-)

    1 vote
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  19. Parent Child Explanation

    Add a brief explanation of slide and + use along with Parent/Chlld terminology use. For non-PC users who are not familiar with Parent/Child, when the system asks "Warning! Are you sure you want to reserve all child spaces for this selected space?," they do not know what to do.

    1 vote
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  20. Reservations

    Change use of "Reservation" response to another term. In Ministry Platform, reservations are used for rooms, equipment, services, etc. By eSPACE asking if we would like to continue with our reservations for spaces, it can be misleading and confusing.

    1 vote
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Work Order Management

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