Work Order Management

  1. Edit ticket confirmation receipt screen/ email.

    We would love the capability to edit the ticket confirmation screen and the confirmation email. Please look into if this option is feasible.

    56 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Update event time without deleting registrants.

    I recently had to change the time for an event with current registrations.
    In order to do that I had to delete the registrants and then change the time. Can we correct this so registrants are not required to be deleted. This causes confusion for the registrants.

    49 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. View Registration Info on App

    We'd love to view and edit our service registrations on the app. Ideally we'd be able to print out the list and check them in on the app. Thanks for considering this idea.

    42 votes
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    3 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  4. User access to the live Registration List as they are entered without emailing a list.

    I would love to give access to users to view registration lists as the are occurring. I need to give our volunteer coordinator, youth directors, kids zone directors, pastors, etc. the ability to view the registration lists without and admin sending them a list regularly.
    Thanks!

    52 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 7 votes
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  6. Work orders stay in "My Department" even if a member of the department picks it up or assigns it to an individual user.

    When I want to keep track of my departments work orders I would like to have all work orders stay in "My department" and have who it is assigned to in a category. Currently when the work order is assigned to someone it disappears from the "My Department" work orders.

    18 votes
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  7. Schedule event at a specific time & not necessarily days/hours/weeks prior to event.

    I would like for all of our service registrations to open at 8 AM 6 days prior to all of the schedules in one event. Currently, they are opening exactly 6 days prior to the event at the start time of the event. So my Sunday morning and evening events are opened at staggered times each week.

    37 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. When running a report option for notes

    When I am running a report for events for the day, i cannot see the notes that users have requested unless I manually go into each event. is there a way to add this as a report criteria?

    11 votes
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    0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  9. "edit event name in Recurrence"

    Ability to EDIT Event Name & Public Notes in a recurring event (multiple occurrences, recurrence)

    Example: Awana meets every week. Some nights are special nights Crazy Hair Night. Would love to be able to edit specific night in the recurring event to say Awana: Crazy Hair Night and add special notes in regards to the special night.

    35 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Admins and Sub-admins need to change the location

    In a multi-site church, when a work order comes in, it comes to the default, but our team is not able to edit the location (we have 6)

    6 votes
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  11. More robust occurance scheduling

    For example, be able to schedule an event for the 1st and 3rd Wednesday of the month.

    12 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Save Documents to an External Vendor

    If you could save documents to an external vendor or vendor contact, I would love to be able to scan business cards in and keep all our vendor info in one spot!

    9 votes
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  13. Ability to filter notifications based on location

    We have separate admins for our different campuses. They need to be able to see on the dashboard what is going on at the other campuses but do not need to receive all of the notifications associated with the other campuses.

    11 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Neither, Offsite, Virtual

    Currently, an event can be ONE of the option neither, offsite, virtual. As we are returning to on campus, we have discovered the need for a hybrid events due to limited numbers of people who can be in-person. I have several events that will be both neither AND virtual. Would like to be able to have one event that would allow more than one selection.

    46 votes
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  15. Search External Vendor

    Be able to search all external vendors by service category. EG search "Plumbing" and it pulls all vendors you have assigned to that category.

    6 votes
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  16. Integration with MS Teams (and Zoom); when choosing virtual have the popup option to click to Teams (or Zoom) to create the virtual meeting

    When creating a virtual event, give a pop up option to go to Teams or Zoom to create/retrieve the meeting link.

    25 votes
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  17. Allow inventory to be requested in spaces

    At the moment inventory is only able to be requested via the form for another location, but those of us with only one location or campus and many parent spaces, need to be able to request inventory items to those parent spaces. Otherwise the whole inventory feature is useless

    6 votes
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  18. Top justify the category titles on the hover bubbles of calendar events

    Top justifying rather than centering the category titles would remove ambiguity and make it quicker to to comprehend the needed resources.

    1 vote
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  19. Add the name of the month on the 1st day of each week, or at least on the 1st of each month

    Our calendar often has 30-40 events listed on a single day so the name of the month is not visible most of the time when scrolling through the monthly calendar. Seeing the month name in additional places would minimize confusion.

    1 vote
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  20. Configuration should be an Item tab

    Configurations should be a tab under ITEMS and if your number of people exceeds the capacity of a configuration then it's not available or flagged as error or conflict. Configuration should also show on the pop-up when you hover over an event on the calendar.

    3 votes
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Work Order Management

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