--- title: General Settings | Name on Account, Time Zone, & Work Order Request Template Settings description: how to change the name of my eSPACE account, check time zone, change name in email notifications --- [Skip to content](https://support.espace.cool/espace-knowledge-base/general-settings-name-on-account-time-zone-work-order-request-template-settings#main-content) English Show submenu for translations [![66f7bec9bf5a8d3c374018fc](https://support.espace.cool/hs-fs/hubfs/AI%20Email%20Template%20Import/Images/66f7bec9bf5a8d3c374018fc.png?width=953&height=300&name=66f7bec9bf5a8d3c374018fc.png)](https://www.smartchurchsolutions.com/) - [Knowledge Base](https://support.espace.cool/espace-knowledge-base) - [Product Feedback](https://u03m6.share.hsforms.com/2EgdDdILgTLGc3McfPhw1uw) Open main navigation Close main navigation - [Knowledge Base](https://support.espace.cool/espace-knowledge-base) - [Product Feedback](https://u03m6.share.hsforms.com/2EgdDdILgTLGc3McfPhw1uw) - English Show submenu for translations eSPACE Support Center: How can we help you? - There are no suggestions because the search field is empty. 1. [eSPACE Knowledge Base](https://support.espace.cool/espace-knowledge-base?hsLang=en) 2. [Work Order & Asset Management](https://support.espace.cool/espace-knowledge-base/work-order-asset-management?hsLang=en) 3. [Advanced Settings](https://support.espace.cool/espace-knowledge-base/work-order-asset-management?hsLang=en#advanced-settings) # General Settings | Name on Account, Time Zone, & Work Order Request Template Settings ## How to change the name on the eSPACE account, time zone and more To get started with setting up your general settings for your facility, go to the left **Sidebar**, of your dashboard and click on **"Settings\>Advanced\>General"**.   **General** **Settings** (*see attached below*): 1. Enter your "**Organization Name"** that you want displayed throughout the application 2. **"Name for Email Notifications"** is where you can customize the beginning of the title of the email notifications from eSPACE. *(Note: Email notifications are individually managed per user on their own eSPACE account. In order to get the email notifications they must have the notification toggled on under their profile icon/My Notifications/Notification Preferences.)* 3. Choose from the drop-down menu your "**Time Zone"** - It is very important that you select the correct time zone for your organization as it has it effects the internal calendar and time of your events, as well as, the history of your event (history tab). Also, if you have the COOLSPACE integration, choosing the right time zone is crucial for your HVAC to be engaged and dis-engaged at the correct times. 4. Choose from the drop-down menu your "**Country"** - This is ***important*** as it impacts your billing options for State/Providence and Zip/Postal Code. For example, if you live in Canada and you do not select this as your country, you will have an error message when trying to add your Providence and Postal Code! ![](https://support.espace.cool/hs-fs/hubfs/undefined-Mar-03-2026-08-19-31-4027-PM.png?width=670&height=425&name=undefined-Mar-03-2026-08-19-31-4027-PM.png)   Once on this page expand Display Features, Work Order Creation, and Work Order Workflow to see all the settings and requirements you can adjust on the work order request template and the work order approval flow. - - **[Part 1 | Modifying Work Order Request Template | Display Features](https://support.espace.cool/espace-knowledge-base/part-1-modifying-work-order-request-template-display-features?hsLang=en)** - - **[Part 2 | Modifying Work Order Request Template | Work Order Creation](https://support.espace.cool/espace-knowledge-base/part-2-modifying-work-order-request-template-work-order-creation?hsLang=en)** - - [**Part 3 | Modifying Work Order Request Template | Work Order Workflow**](https://support.espace.cool/espace-knowledge-base/part-3-modifying-work-order-request-template-work-order-workflow?hsLang=en) - 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