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Allow Alias Email Addresses for Users

How to allow end users to respond to conversation email notifications when they use more than one email address

This setting allows users to respond to Conversations when they have multiple alias email addresses.

For Event Scheduler  

  • Go to the left navigation bar>Settings>Advanced>General>Email Notifications

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For Work Order Management

  •  Go to the left navigation bar>Settings>Advanced>General>Work Order Workflow

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Once enabled, when a user has multiple alias email addresses (e.g. luke@yourchurchname.com, tommy@ycn.com, bobsmith@yourchurch.com), when they reply to a Conversation in eSPACE it will not be rejected.

  • Related article: Suppressed Emails - Users Not Getting eSPACE Emails

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