Jeff Sims

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  1. 11 votes
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    waiting on votes  ·  1 comment  ·  Work Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Jeff Sims commented  · 

    Totally agree with this suggestion. We ask for our users to provide as much detail as possible when they open a ticket and we try to provide them with adequate detail throughout the process. I find that we are having to add multiple comments just to detail one thought or issue.

    It would also be good to see the history of the ticket dialog along with the description. Most ticketing apps I've used over the past 20 years show all dialog in one screen instead of having to go back and forth between sections or tabs. Thanks!

    Jeff Sims supported this idea  · 
  2. 28 votes
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    waiting on votes  ·  1 comment  ·  Work Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 77 votes
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    waiting on votes  ·  2 comments  ·  Work Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 3 votes
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    waiting on votes  ·  0 comments  ·  Work Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 11 votes
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    waiting on votes  ·  1 comment  ·  Work Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 5 votes
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    waiting on votes  ·  0 comments  ·  Work Order Management  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 25 votes
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    under review  ·  0 comments  ·  Work Order Management » mobile  ·  Flag idea as inappropriate…  ·  Admin →
    Jeff Sims supported this idea  · 

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