Work Order Management

  1. Restrict ability to delete events to admins.

    We'd like to restrict the ability to cancel events to admins. We like to keep the event in the system (we cancel them instead) so we have a record if we need to refer back.

    3 votes
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  2. When deleting can the confirmation email show all dates associated with the delete?

    When an event is deleted and the email is sent could all the dates associated with the event be shown instead of only the date that first date of the reoccurrence? I had to delete an event and it had 3 dates attached that had been deleted but only one date was shown to be deleted.

    6 votes
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  3. Contact Notifications

    I would like to see notification options for contacts. Ideally, have an option to notify/email the contact when the event is submitted/approved but have the option to NOT notify the contact when the event is only edited!

    15 votes
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  4. Please make description field a formattable field with ability to include URLs

    I'd like to be able to format this field and include a URL. Thank you!

    3 votes
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  5. WOMS New Ticket When Only Single Location

    We have only one location. When creating a work order request from the dashboard (at least as an admin) by clicking on "Add Work Order", the location field is auto-populated with our single location's name. However, when using the pubic portal to create a request, one must select the location from a drop-down field even though there is only a single field value to choose.

    Please consider auto-populating the location in the public portal when an organization has a single location.

    1 vote
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  6. Services - Allow a Quantity On Hand ability similar to that of Resources

    PROBLEM – With Services, eSpace assumes only one on hand for each item. There is no ability to select the same service for multiple overlapping events.

    SUGGESTION: While I think assuming one is a good default, how about adding a checkbox to Ignore Quantities so users can add, for example, a “Personnel – Audio Technician” that can be selected by multiple events?

    EXAMPLE: While we have two audio technicians, officially, we can pull other staff or volunteers as needed, so strictly maintaining a quantity is pointless. Having a Service which can be selected for two or more events that overlap…

    3 votes
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  7. Resources - Change behavior of an unchecked "Inventory Resource "box

    PROBLEM: When creating a resource, two options for Inventoried Resource are to maintain a quantity on hand or to not maintain a quantity on hand. If you leave the box unchecked so as to ignore quantities, the system's behavior is to assume there is only one, so the net effect is to maintain a quantity of "1" rather than to ignore quantities.

    SUGGESTION: Fix the coding so that if the checkbox is left blank, eSpace completely ignores quantifies, and the resource can be selected for multiple overlapping events.

    3 votes
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  8. Notifications & Conversations Menu Items

    It would be great to add a notifications and conversations on the left side menu.

    Notifications:
    to be able to see which events were edited with just the edit (ex: Title, Date of Event, Addition: MS kick off, 9.11.2019, added 18 bistros, added set up notes)

    Conversations:
    to be able to see a running list of conversations with their status and to be able to click on the conversation and it go to the event conversation tab.

    I lose track of the additions when edits are made to an existing event, the event doesn't get kicked back onto my dashboard…

    4 votes
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  9. User Defined Fields -- Allow Ordering on WOMS Portal

    It would be helpful to be able to change the order in which UDF appear on the WOMS public portal.

    1 vote
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  10. User Defined Fields: Allow all field types

    It would be very helpful to have drop downs, text, text box, yes/no radio buttons, etc in user defined fields. It would also be great to specify a field size other than the default 25 character limit.

    Thanks!

    3 votes
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  11. recommend that for events modified less than 24 hours from the start would have a text notification to all sub-admins/admins.

    recommend that for events modified less than 24 hours from the start would have a text notification to all sub-admins/admins.

    14 votes
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  12. Expand display area for service category when Creating New Scheduled Maintenance Item

    When creating a new schedule maintenance record, the field displaying Service Category appears to be about 15 characters wide. If that could be about 50 wide, it would greatly improve readability when using longer service category names.

    1 vote
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  13. We need to make choosing a configuration for a space mandatory

    Almost all of our rooms have 2 or more configurations. We need to make choosing one mandatory.

    8 votes
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  14. When adding new users, allow the TAB key to advance to the next field.

    When adding new users, allow the TAB key to advance to the next field. This will provide a more consistent experience since other screens use TAB to move the focus between fields.

    Thanks!

    1 vote
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  15. Add a folder under Reports called Documents Library.

    There is a folder under Settings/Advanced called Documents Library. This is a great place to store documents but unfortunately only Admins have access to this. It would be fantastic if a Documents Library were available for normal users that could contain PDF files placed there by the Administrator for our site.

    3 votes
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  16. Ability to have all users able to post hours in app

    currently only users with specific user permissions can enter actual hours. It would nice to not have to give all of my employees sub admin permissions just so they can plug in how long a job took them on the app.

    3 votes
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  17. Remove check box next to unschedulable parent space.

    If a parent space is marked as not able to be scheduled then remove the check box next to it in the list of spaces.

    7 votes
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  18. complete workorder from email reply

    I would like to be able to reply to my work order email with comments and #Completed and the system mark that work as completed.

    7 votes
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  19. Services | Email Person in Charge of Service

    While adding a "Service" request to an event, it would be AMAZING if a contact/user could be linked to that service. For instance, if an event requests the "Service" "Media Training" for their event, I would like our media trainer to be automatically linked to that service so they receive an email (as a contact receives an email) that it has been inputted! This way it immediately goes into their inbox and they see they have been requested for an event!! This would tremendously help how our church functions, and it would help with efficiency greatly!

    Thank you for considering!

    7 votes
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  20. 9 votes
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Work Order Management

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