Work Order Management

  1. Setup/Configurations be added to Approval Areas for SubAdmins

    Can Setup/Configurations be added to the Approval Areas to assign to a SubAdmin. It is a great that people can click on the specific setup needed but there is a communication gap in regard to alerting the person in charge of setups that a room setup has been requested.

    3 votes
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  2. 6 votes
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  3. Can there be an increase of character limits for the Company field when added from the Settings?

    Can there be an increase of character limits or no limits at all when entering in the field 'Company' when entering contacts under the Advanced Settings?

    It's weird when you are adding a new contact under section when selecting a contact for an event that there isn't a limit to characters for 'Company'.

    6 votes
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  4. Event Contact: Need an option on Event creation form that will allow you to have a default Contact.

    As the Facilities Manager I need to get notified of all Events on our campus. Having the ability to designate a default Contact on the Event creation form will eliminate the problem of users remembering to add me as the Contact on their Event.

    3 votes
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  5. html on form builder

    Would like the ability to edit form fields using html for better loooking forms

    6 votes
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  6. Contact information in the espace app

    Could you please add the Contacts name, phone and email to display in the eSpace app so our facilities staff can contact the person in charge of the event when necessary?

    6 votes
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  7. A feature that lets you find out all the dates a room is available during a particular time and date range would be very helpful.

    A feature that lets you find out all the dates a room is available during a particular time and date range would be very helpful. I do not have any luck using the the Find a Space feature

    1 vote
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  8. History Tab

    Could there be more details provided in the history tab. Currently if something is changed it just says time/occurrence change. Trying to see if there can be more detail adds such as: date changed to new date, original time changed to new time, etc...

    3 votes
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  9. Option to make events go through the full approval process when any changes are made.

    We don't use the pre-approval feature because staff are the only ones who submit events, but when they make changes it only goes back for final approval. The person who does final approval thinks it was approved with conflicts and declines it. even though it skipped the admin approval after the change.

    3 votes
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  10. Sort Priority by location

    It would be helpful to sort work orders by location not just priority!

    3 votes
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  11. Edit from home page in the app

    It would be helpful for our maintenance team to be able to edit a work order in the app when you initially view the list of work orders. Where it says "Assign" or "Do Not Accept", it would be helpful to also have an option to go directly to "Edit".

    3 votes
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  12. Buttons instead of drop-downs for WO approval chain

    Currently, we select from a drop-down menu to change the status of a WO. The easiest thing to do is to go from Approved to Closed. However, doing this bypasses a lot of steps and creates problems like reports not working right, inventory not being subtracted, etc. unless the WO is set to Completed before closing.

    Instead, it should look something like a button for each step in the chain: Accept/Reject, Complete, Approve, Close or (for admins) Approve & Close.

    1 vote
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  13. Equipment Unique Id

    A unique id that automatically increments. We are creating unique labels for each piece of equipment.

    3 votes
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  14. Enhancement to Task Lists from Event Scheduler to include Resource Quantities

    It would be helpful if the Task Lists that are created in a WO that is generated from Event Scheduler would automatically include the quantity of resources that were indicated in the Items tab of Event Scheduler. That would prevent from having to enter the information twice.

    6 votes
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  15. Public Request Work Order: Portal User can Edit and Comment

    When a Public Request Work Order is approved and/or assigned....it would be great to have the requestor have the ability to comment on the ticket and see a "Comment logo" on the there ticket ( just like in admin or end-suer settings).

    Allowing the portal user to login and see "submitted work orders" than be able to edit information by COMMENTING to PROVIDE ADDITIONAL INFO. This would allow more transparency of information to the requestor and end user. This would be great!

    9 votes
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    under review  ·  0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add the "configuration" to the automated email sent to end users.

    It would be helpful if end-users could see their anticipated "configuration" identified on the automated email communication to give them a better overview of the complete reservation. This could help eliminate last-minute changes.

    1 vote
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  17. Equipment Management - When editing or adding equipment ability to select space its located.

    Equipment Management
    When editing or adding equipment ability to select space its located.
    When you try to add space to the equipment you have to go to spaces and then select the equipment. But it only shows the name. If you have several pieces of equipment with the same name, it is hard to tell which item already has an assigned location or which one you need to select based on serial number.

    3 votes
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  18. Is it possible on the mobile app that the uploaded configuration can clicked to enlarge to see it on the phone?

    Trying to see if a feature can be added to the mobile app in regard to configurations. It's great when you click on the event and it shows a small version of the configuration that was picked but is there a way for an individual to click on it and the image can be enlarged? This would greatly assist our maintenance crew and staff.

    6 votes
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  19. CLOSE ALL TAB for Work Order's

    Can we have a "CLOSE ALL" or be able to select multiple work orders to CLOSE out or COMPLETE.

    Just streamlining the process here :)

    format to be similar to your gmail and how you are able to select, delete, archive etc.

    7 votes
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  20. Would it be possible to add an "add reminder" button next to "delete reminder" and "back to dashboard" on the reminders page?

    An "add reminder" button would make it easy to... add reminders... when working on the dashboard/throughout the system.

    1 vote
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Work Order Management

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