Work Order Management

  1. A feature that lets you find out all the dates a room is available during a particular time and date range would be very helpful.

    A feature that lets you find out all the dates a room is available during a particular time and date range would be very helpful. I do not have any luck using the the Find a Space feature

    1 vote
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  2. History Tab

    Could there be more details provided in the history tab. Currently if something is changed it just says time/occurrence change. Trying to see if there can be more detail adds such as: date changed to new date, original time changed to new time, etc...

    3 votes
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  3. Option to make events go through the full approval process when any changes are made.

    We don't use the pre-approval feature because staff are the only ones who submit events, but when they make changes it only goes back for final approval. The person who does final approval thinks it was approved with conflicts and declines it. even though it skipped the admin approval after the change.

    3 votes
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  4. Sort Priority by location

    It would be helpful to sort work orders by location not just priority!

    3 votes
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  5. Edit from home page in the app

    It would be helpful for our maintenance team to be able to edit a work order in the app when you initially view the list of work orders. Where it says "Assign" or "Do Not Accept", it would be helpful to also have an option to go directly to "Edit".

    3 votes
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  6. Buttons instead of drop-downs for WO approval chain

    Currently, we select from a drop-down menu to change the status of a WO. The easiest thing to do is to go from Approved to Closed. However, doing this bypasses a lot of steps and creates problems like reports not working right, inventory not being subtracted, etc. unless the WO is set to Completed before closing.

    Instead, it should look something like a button for each step in the chain: Accept/Reject, Complete, Approve, Close or (for admins) Approve & Close.

    1 vote
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  7. Equipment Unique Id

    A unique id that automatically increments. We are creating unique labels for each piece of equipment.

    3 votes
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  8. Enhancement to Task Lists from Event Scheduler to include Resource Quantities

    It would be helpful if the Task Lists that are created in a WO that is generated from Event Scheduler would automatically include the quantity of resources that were indicated in the Items tab of Event Scheduler. That would prevent from having to enter the information twice.

    6 votes
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  9. Public Request Work Order: Portal User can Edit and Comment

    When a Public Request Work Order is approved and/or assigned....it would be great to have the requestor have the ability to comment on the ticket and see a "Comment logo" on the there ticket ( just like in admin or end-suer settings).

    Allowing the portal user to login and see "submitted work orders" than be able to edit information by COMMENTING to PROVIDE ADDITIONAL INFO. This would allow more transparency of information to the requestor and end user. This would be great!

    9 votes
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    under review  ·  0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add the "configuration" to the automated email sent to end users.

    It would be helpful if end-users could see their anticipated "configuration" identified on the automated email communication to give them a better overview of the complete reservation. This could help eliminate last-minute changes.

    1 vote
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  11. Equipment Management - When editing or adding equipment ability to select space its located.

    Equipment Management
    When editing or adding equipment ability to select space its located.
    When you try to add space to the equipment you have to go to spaces and then select the equipment. But it only shows the name. If you have several pieces of equipment with the same name, it is hard to tell which item already has an assigned location or which one you need to select based on serial number.

    3 votes
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  12. Is it possible on the mobile app that the uploaded configuration can clicked to enlarge to see it on the phone?

    Trying to see if a feature can be added to the mobile app in regard to configurations. It's great when you click on the event and it shows a small version of the configuration that was picked but is there a way for an individual to click on it and the image can be enlarged? This would greatly assist our maintenance crew and staff.

    6 votes
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    under review  ·  0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  13. Would it be possible to add an "add reminder" button next to "delete reminder" and "back to dashboard" on the reminders page?

    An "add reminder" button would make it easy to... add reminders... when working on the dashboard/throughout the system.

    1 vote
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  14. Assign equipment to multiple spaces

    We have equipment that resides in multiple spaces (fire extinguishers, wifi access points, etc.) and I want to assign that equipment to more than one space and not make multiple pieces of equipment for the same type.

    6 votes
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  15. Permission for Admins to complete Work orders assigned to external vendors.

    It would nice for Admins to have the ability to complete work orders assigned to external vendors.

    1 vote
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  16. Reply to Email Adds A Comment

    When an email is sent about a work order (started, completed, new comment), allow a Reply to that email be added as a comment.

    That way, when someone accepts or adds a new comment to a work order, an email goes out and others can reply directly to it via email without having to log in.

    149 votes
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    in development  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. conversations (comments) icon is gone. Please bring it back

    When conversations used to be comments, in the work over list there was an icon showing which work orders had comments. Now the icon is gone. Please bring back some type of icon so we can tell which work orders have conversations and which do not, without having to open each and every work order to see if it has a conversation.

    4 votes
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  18. sorting

    Please, please, pleeeeeeeaaaaaassssseee let us set a sorting choice in our Dashboard settings. Then let eSpace remember it for both web app and mobile app!!! This is THE MOST FRUSTRATING THING about eSpace for me as I interact with it. Here's another! Please give a search feature in the mobile app as well! Another head pounding frustration with eSpace...

    60 votes
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  19. parent child

    Parent/Child Work Order Selection
    When a Parent space is selected for a work order, and it asks: "Are you sure you want to reserve all child Spaces for this selected Space?", it would be great if when we select "No", that the Parent space would stay selected. Otherwise I have to have everyone in my organization select "yes" and then deselect all Child spaces that do not pertain, which can be a lot.

    3 votes
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  20. Choose which day of the week loads first on the calendar "Week View."

    Would really like the option to load the "Week View" of the calendar with the first day of the week being Monday. Most of our scheduled activity is on Saturday and Sunday. Right now, the only option to see both days together is by loading the full month (which includes distracting information from days that have already passed). The other option is to load the "Week View" and toggle back and forth between two different weeks.

    6 votes
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Work Order Management

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