Work Order Management

  1. Event Summary improvements

    I think the event summary that is available for email could use some improving. It currently appears too bulky and confusing to read from outside organization's perspective. We send these summaries to rental groups and meeting organizers and I really think it could be simplified and condensed to still provide all the necessary information but just not in the current format. Thank you for the consideration

    3 votes
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  2. Is there a way when using conversations to see on the top who has been chosen to be a part of the convo?

    We are using the conversations tab and wanted to know if there was a way to add a feature to indicate who has been added to the convo on the top of the chat. Or is there a way for us to find out who is in the convo somewhere else?

    8 votes
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  3. Being able to print a ticket from the registration list

    We live in a retiree community so many people do not have printers or their printers are just not working. We are having them send their email confirmation to us and we print the tickets for them, however even that has been difficult trying to show them how to find their confirmation. It would be easy if we could print/reprint tickets from the registration list.

    27 votes
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  4. 12 votes
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  5. Event Schedule & WOM modules need different colored themes

    Event Schedule & WOM modules need different colored themes.

    I often flip back and forth between both modules and everything looks the same!... it takes a few seconds for me to figure out which module Im on :)

    It would be cool if header/sidebar was a different color so you could QUICKLY realize which module you are on.

    32 votes
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  6. Automatically Adding All Department Members to a New Conversation

    It would be helpful to have an option that would allow everyone in a department to automatically be added to a "Conversation" on a work order assigned to that department as soon as that conversation is created. This would save time on having to manually add everyone in the department to each new conversation, and allow for us to receive email notifications sooner as well as be able to participate in the conversation immediately.

    1 vote
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  7. Ability to set a DEFAULT calendar view

    I would love to have the ability to set a default calendar view. I generally use the Daily Item Scheduler -> Spaces view. It's the easiest to look at events by a room basis. It's a pain to have to load and move through all the settings to get to it every time I switch from an event to the calendar view.

    3 votes
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  8. Allow a setting so that changed events don't "fall off" the feed

    Please add a setting so that events that are changed and go back through the preapproval process do not fall off the export events feeds. We get backlash because they are no longer visible on our calendar. Thank you.

    3 votes
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  9. Map of Facilities on Work Order Creation

    When creating a work order, can we have a section that would not only have the spaces you can choose but a spot to see a map of the facility you're choosing spaces for? It would be nice to know EXACTLY which space I saw the issue/problem in. I feel like it would cause less confusion in trying to explain which bathroom it was that you saw the towel dispenser out of paper towels, etc. I created a file for our staff to see this information, but I don't want them to have to go outside of eSPACE to see…

    48 votes
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  10. Allow non-admins to add calendar labels.

    I need to have someone on my team (non-admin) add calendar labels. Right now, I'm the only one who can do it.

    3 votes
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  11. Restrict ability to delete events to admins.

    We'd like to restrict the ability to cancel events to admins. We like to keep the event in the system (we cancel them instead) so we have a record if we need to refer back.

    3 votes
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  12. When deleting can the confirmation email show all dates associated with the delete?

    When an event is deleted and the email is sent could all the dates associated with the event be shown instead of only the date that first date of the reoccurrence? I had to delete an event and it had 3 dates attached that had been deleted but only one date was shown to be deleted.

    6 votes
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  13. Contact Notifications

    I would like to see notification options for contacts. Ideally, have an option to notify/email the contact when the event is submitted/approved but have the option to NOT notify the contact when the event is only edited!

    15 votes
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  14. Please make description field a formattable field with ability to include URLs

    I'd like to be able to format this field and include a URL. Thank you!

    3 votes
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  15. WOMS New Ticket When Only Single Location

    We have only one location. When creating a work order request from the dashboard (at least as an admin) by clicking on "Add Work Order", the location field is auto-populated with our single location's name. However, when using the pubic portal to create a request, one must select the location from a drop-down field even though there is only a single field value to choose.

    Please consider auto-populating the location in the public portal when an organization has a single location.

    1 vote
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  16. Services - Allow a Quantity On Hand ability similar to that of Resources

    PROBLEM – With Services, eSpace assumes only one on hand for each item. There is no ability to select the same service for multiple overlapping events.

    SUGGESTION: While I think assuming one is a good default, how about adding a checkbox to Ignore Quantities so users can add, for example, a “Personnel – Audio Technician” that can be selected by multiple events?

    EXAMPLE: While we have two audio technicians, officially, we can pull other staff or volunteers as needed, so strictly maintaining a quantity is pointless. Having a Service which can be selected for two or more events that overlap…

    3 votes
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  17. Resources - Change behavior of an unchecked "Inventory Resource "box

    PROBLEM: When creating a resource, two options for Inventoried Resource are to maintain a quantity on hand or to not maintain a quantity on hand. If you leave the box unchecked so as to ignore quantities, the system's behavior is to assume there is only one, so the net effect is to maintain a quantity of "1" rather than to ignore quantities.

    SUGGESTION: Fix the coding so that if the checkbox is left blank, eSpace completely ignores quantifies, and the resource can be selected for multiple overlapping events.

    3 votes
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  18. Option to require a resource be selected in items

    It would be nice to have the option to require a resource to be selected for each event. People are skipping this and the crew doesn't know what to do.

    9 votes
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  19. User Defined Fields -- Allow Ordering on WOMS Portal

    It would be helpful to be able to change the order in which UDF appear on the WOMS public portal.

    1 vote
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  20. User Defined Fields: Allow all field types

    It would be very helpful to have drop downs, text, text box, yes/no radio buttons, etc in user defined fields. It would also be great to specify a field size other than the default 25 character limit.

    Thanks!

    3 votes
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Work Order Management

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