Work Order Management

  1. Is it possible to figure out a way to assign a category to individual users?

    Currently we are using categories as our organizations/ministries. Is there a way for us to make a specific category a default for certain individuals when they sign in?

    3 votes
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  2. preventing the same person to register more than once

    is there some way to prevent the same person from registering for tickets more than once. The way it is right now a person can continue registering for tickets over and over and then hand the tickets out.

    3 votes
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  3. When creating an event, make "services" a required part of the event creation flow.

    (Instead of making it under the master heading of "Items" - "Services" should be its own part of the flow.

    1 vote
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  4. Please make admins able to be added to events as editors.

    Time to time, I as an admin need to be involved with specific events. Please make admins able to be added to events as editors.

    3 votes
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  5. Can there be an option that says “return to my reservation”?

    When we check conflict & we click the link to see the conflicted event, can there be an option that says “return to my reservation”?

    1 vote
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  6. Approver Role for "Public" Events

    We would like to have a role/workflow available for approving events that are requesting to be made "public". Our communications department wants to ensure that events that make their way to the public calendar follow certain guidelines and appropriately communicate the event.

    3 votes
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  7. 1 vote
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  8. Reports

    Need a way that when running a report that will pull only one of the three Resource areas and one of five Service areas. The Sub-Administrators don't want to wade through the other Resource and Service areas to get their information. When we select just there area, all of the areas still show up. Need the report to show the forms for just their Service area. Maybe I'm missing something, but I've tried several ways and still unable to make it work. Thanks.

    2 votes
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  9. Event Setup Report - Show Occurrences

    The Event Setup Report does not list any Availability / Occurrences info.
    Likewise, the Print Summary report shows the spaces and Upcoming Occurrences, but does not show the Form questions and answers content.
    I'd like just 1 Tab / Button to make a report showing both - all the pertinent event info.

    4 votes
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  10. Popup Support Window

    When viewing dashboard, if you click on support and search for a topic, a popup window appears over half the dashboard. It would be great to have the ability to move that popup off to the side to be able to view the entire dashboard.

    1 vote
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  11. Private comments

    Have the ability to add "private" comments that can only be seen by those working on a work order, and not those who submitted it. That way we can discuss a solution and have it remain attached to the work order without everyone seeing it.

    1 vote
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  12. See Pending Items when hovering over Pending Items icon in Dashboard

    See an event's Pending Items simply by hovering over the Pending Items icon in the "Requires Administrative Approval" area of the Dashboard, instead of having to click on each one to bring up the window with the detail.

    1 vote
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  13. Public Calendar Settings

    Default Calendar options are:

    Month
    Daily
    Agenda

    Could you add:

    Daily Item Scheduler

    1 vote
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  14. On the event requests page, the options are approve or decline - but there's no real option for if it is neither

    On the event requests page, the options are approve or decline - but there's no real option for if it is neither - perhaps the requestor changed their mind (we have a bunch of these) and it feels odd hitting decline and have an email sent that the event is declined - in fact for some cases for us, sending an event declined email might even be offensive. It would be cool if there was an option to archive it so that it doesn't show up on the internal calendar.

    3 votes
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  15. Admin settings in mobile app

    There are times where I'm not at a computer, but in need of making Admin level changes which are not available via the mobile app. Currently, only a "Dashboard" function is available, but it would be very helpful to be able to Manage eSpace even to a smaller degree closer to what is possible on the desktop version (Opening through a browser is quite crowded and difficult to read at times).

    13 votes
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  16. 1 vote
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  17. Item available vs. unavailable

    It would be helpful to have all the spaces/resources/etc. listed and have a way to quickly view if they are available or not. In another system they have available items in bold and the others in normal font. It could be different colors. It would really help to see at a glance what rooms are available without clicking on each one.

    4 votes
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  18. Change list under wo status

    Would like to be able to put our own status list in. Example: open, in process, reassigned... The choices that are listed are not clear.

    1 vote
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  19. It would be great if we could add a reoccurrence that doesn't end after 99 times, but goes indefinitely.

    We add our church services and reoccurring bible studies onto the calendar, and then after 99 occurrences they disappear and we don't realized it for a month or two. These sort of events should continue indefinitely.

    31 votes
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  20. Checklists attached to spaces

    Is there a way to add checklists to a space request that would identify all the actions that need completed before the event is fully approved? Thinking that an event could be approved but not get the full green light until all the paperwork requirements have been turned in.

    3 votes
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