Work Order Management

  1. "Setup Complete" Indicator

    Our custodial setup team uses a tablet to view setups. It would be awesome if there was a way that the custodian could indicate on the Event Setup page that the room setup has been completed. Either by selecting a button at the bottom of the page that says "Setup Complete" and/or by a button beside EVENT SETUP under the EVENTS Dashboard tab. This would help with the times that someone needs to make a change to an upcoming event that has already been set or if someone is needing access to the room to decorate, etc. It would also…

    28 votes
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    under review  ·  1 comment  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  2. configuration

    Please add option to click Configuration jpg in the app so our custodians can see it blown up for set up.

    26 votes
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  3. Option to disable a user's ability to delete an event and have a cancellation go through the approval process.

    Would like to have the option to disable a regular user's ability to delete an event. Likewise, if they cancel the event and provide the cancellation reason, the cancellation should follow the same process as the event creation approval process so that all the parties involved know that the event was cancelled.

    4 votes
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    under review  ·  0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  4. Mobile app capability to view description of events.

    Mobile app for both Android & iPhone, users, as well as, sub-admins & admins all need capability to see description of event. Also, push notifications when approved events are updated.

    1 vote
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  5. In the app - create a filter for work order spaces

    For work orders in progress, it is possible to sort by 6 different categories. Would it be possible to add a category that sorts requests based on the spaces?

    9 votes
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  6. Contact information in the espace app

    Could you please add the Contacts name, phone and email to display in the eSpace app so our facilities staff can contact the person in charge of the event when necessary?

    6 votes
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  7. Public Request Work Order: Portal User can Edit and Comment

    When a Public Request Work Order is approved and/or assigned....it would be great to have the requestor have the ability to comment on the ticket and see a "Comment logo" on the there ticket ( just like in admin or end-suer settings).

    Allowing the portal user to login and see "submitted work orders" than be able to edit information by COMMENTING to PROVIDE ADDITIONAL INFO. This would allow more transparency of information to the requestor and end user. This would be great!

    9 votes
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    under review  ·  0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  8. Is it possible on the mobile app that the uploaded configuration can clicked to enlarge to see it on the phone?

    Trying to see if a feature can be added to the mobile app in regard to configurations. It's great when you click on the event and it shows a small version of the configuration that was picked but is there a way for an individual to click on it and the image can be enlarged? This would greatly assist our maintenance crew and staff.

    6 votes
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    under review  ·  0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to access vendors info from app and directly call or email them from the app.

    I would love to be able to pull up a list of vendors from my app and call them or email them from there. Also, in the work order to be able to follow the vendor from the work order to their information to directly contact them.

    6 votes
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  10. 15 votes
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  11. QR code for portal

    I think that a mobile app for the work order portal would be cool. Further, each space could have a menu of QR codes posted on the wall. The QR code would take the place of manually identifying the item, picking a space, picking a service request, etc.

    6 votes
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    under review  ·  1 comment  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  12. An Interactive Checklist feature that the operations team can use on a tablet

    My operations team has a tablet that they can access espace. I would like this to be more of an interactive tool rather than read only. Example; employee1 gets room A setup, they check it off on a list so everyone knows its been done. The then go back to the checklist and select the next setup, which tells them what is required for that setup, once done they mark it complete. This way anyone on the team can just pick up the tablet, and see what has been done and still needs to be done.

    55 votes
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    waiting on votes  ·  0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  13. Admin settings in mobile app

    There are times where I'm not at a computer, but in need of making Admin level changes which are not available via the mobile app. Currently, only a "Dashboard" function is available, but it would be very helpful to be able to Manage eSpace even to a smaller degree closer to what is possible on the desktop version (Opening through a browser is quite crowded and difficult to read at times).

    13 votes
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    under review  ·  0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  14. Logging out on mobile app

    Anyone else have trouble logging out of the mobile app? After I log out, the app stays up and open. I have to restart my phone to get it to close and get off my screen.

    1 vote
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  15. sub-admin closing in mobile app

    Is there a way for a sub-admins who oversees a department to view completed work orders by subordinates before they get closed? Right now only admins see those. So, once a WO is reassigned sub-admins never see them again...

    7 votes
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  16. Calendar Integration with Gmail

    Would love to ingegrate the Calendar so if you make a new event, it automatcally adds to Gmail so it goes to your phone. Instead of just looking at application all the time.

    25 votes
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  17. espace app

    The new eSPACE app is great! Is there a way to show the spaces in the calendar and event list without having to click the actual event. That would be awesome!

    23 votes
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  18. Add Take a Photo button inside of eSPACE application

    You can attach a photo inside of the eSPACE mobile app, but you can't take one directly. That would make it so much easier for the user to have an option to take a photo directly from the app when creating/requesting a WO.

    This process now, would include exiting the app, taking a photo, re-enter the app, and select photo. Integrating taking a photo directly would eliminate three steps.

    51 votes
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    waiting on votes  ·  2 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  19. mobile app alerts

    Ability to have push notifications for new work orders, assigned work orders and overdue work orders from the mobile app.

    23 votes
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    waiting on votes  ·  2 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  20. Search features for Mobile

    Add search features to Mobile app. in order to make it easier to find a WO containing a Space, Employee, or wording in the description. It is difficult, as a Manager, to sift through so many WO's before finding the one I'm looking for.

    20 votes
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Work Order Management

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