automatically assign WO
automatically assign WOs. It would be nice to be able to automatically assign WOs based on the service category.
Great news! We’ve deployed an update this morning called Work Order Routing Rules that allows you to create rules for work orders to be automatically assigned. You can read more about how to use this new feature here:
Thanks for taking time to suggest and/or vote on this idea!
John Hallford commented
Imagine an organization has an electrician on staff. A work order is created, and a service category relating to an electrical need is automatically sent to the electrician. This would be VERY helpful. In my church's case, we have only two people who perform work orders - IT/Security and Facilities. Having new work orders auto assigned to the appropriate person will be very helpful not only to us, but I imagine all of your users.