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Work Order Comments

Hello,

When a user puts in a work order and we want to respond with a clarifying question on a comment, an automatic email is not sent to the user who put in the work order to see the comment. Is it possible to change that so that the person putting in the work order will receive comments from us?

Thanks,

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Kevin shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Adam Lawrence commented  ·   ·  Flag as inappropriate

    I would actually make "Send Email to Creator" or "Notify Task Creator" an option that could be "checked" or left "unchecked" in the case that maintenance personnel or an internal user have comments for another user that may be addressing the task

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