When an email is sent about a work order (started, completed, new comment), allow a Reply to that email be added as a comment.
That way, when someone accepts or adds a new comment to a work order, an email goes out and others can reply directly to it via email without having to log in.149 votes
When a user puts in a work order and we want to respond with a clarifying question on a comment, an automatic email is not sent to the user who put in the work order to see the comment. Is it possible to change that so that the person putting in the work order will receive comments from us?
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