Work Order Management

  1. I need to assign multiple internal users to some requests. Can ya'll add a drop down and ability to add more people to a work request?

    Often I need to assign a task to more than one worker. Can ya'll add a drop down and ability to add more people to a work request?

    18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. Comments on WO submission form

    Sometimes my Users do a walk-through on a building and repair things as they go and I ask them to submit WO's for these even though they are completed in order to log our Department's work.

    I'd love some way to create a walk-though feature for non-Admin Users to create their own check list which they can assign to themselves and complete instead of waiting for an Admin to approve and assign a WO that they have already completed.

    If this is not possible, maybe just a "Comment" field added to the WO submission form so they can make a…

    18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  4. form rules

    Please add form rule and/or operators to show or hide form questions based on answers given.

    For example:

    Question 1: Do you require security for your event?
    Question 2: How many officers and security volunteers do you require?

    Rule: "If" question 1 is "yes", "then" "show" question 2.

    18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. 18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Rejecting a WO removes the Assignment

    It would be great if rejecting a WO that has already been assigned and needs to be deleted for some reason would remove the assigned staff. Currently it requires manually removing them, or filtering through "All WO's" if that step is forgotten.

    18 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bldg Drop Down box

    When adding space and selecting building from drop down box, when field is highlighted - it would be good to start typing the name of the building or short code to narrow selection without having to open the drop down and scroll to select specifically.

    17 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Office 365 User Authentication

    Office 365 user authentication into eSpace would be awesome to help our staff to help reduce user accounts they have to maintain, and for our IT admins to reduce account management overhead.

    17 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. 17 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Lock out a request for services within a timeframe of the event

    When ministries request services like childcare or security, we need to plan ahead. We need to be able to prevent them from requesting services within a timeframe (i.e. 30 days advance notice) so the event requires proper planning.

    17 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Scheduled Preventive Maintenance Work Orders Needed

    In addition to generating an email, it would be nice if each Scheduled Maintenance (PM) item we enter would automatically generate a work order at a user-specified number of days in advance of the scheduled due date for the work. That way, the maintenance technician can complete the work in eSpace and we have it as an ongoing record of the work being done, and who did it.

    17 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add "Save and New" Button

    Some of our team members will enter several work orders at one time. As such, it would be awesome to have the option to save AND start a new Work Order, rather than having to hit the "Add Work Order" button again.

    16 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. equipment hour tracking

    I used an older program that would automatically create a WO based on an hour meter input that was manually programmed in by the Fleet Mechanic. I would really like to be able to automatically follow a service schedule for each piece of equipment based on it's hours.

    16 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Form Builder - Other fields needed

    I would love a [date field] as well as a [time field] on the Form Builder.

    16 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Scheduled Maintenance Inventory

    It would be great that Scheduled Maintenance Items could automatically select inventory needed for the job. Example air handlers need quarterly filter changes and need multiple filter sizes for the job. When the Scheduled Maintenance item generates the work order it could have the inventory already assigned.

    16 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Enter hours in tasks within a work order.

    Presently the only way to track task hours is at the work order level and as each task is completed the hours box on the work order must be update manually. If task hours are automatically totaled in the work order hours box, then when all the tasks of the work order are complete then there would be total hours for the work order

    15 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. We need to be able to enter all parent/child space levels for equipment locations as well as for work orders.

    For example, the location of a piece of HVAC equipment is Location - Main Campus, Parent - North Building, Child - Mechanical Room 101.

    15 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. portal users comments

    I would like to see the ability for a Portal User to respond to comments within a WO. Right now they simply get emails and have to respond accordingly.

    An embedded chat application would be an even better upgrade.

    15 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Sub-Admin Email Reminders

    As a sub-admin, it would be helpful to have a custom default setting to receive event reminders on occurrences where I am scheduled to provide services. Event creators rarely remember to add us to the Event email reminder. This would be helpful for those of us who are already juggling several calendars.

    15 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Ability to view email history on an event

    We send an email summary for events once complete. Sometimes users say they didn't receive it. For us to be able to research, it would be really helpful to see the email history for an event with the email addresses shown. So that, we can say, we sent you this, or improve our procedure if we didn't.

    15 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Work Order Management

Categories

Feedback and Knowledge Base