Work Order Management

  1. Work Order description - at least first line - on email notification would really help

    Work order/task email notifications: if you have a standard task, but may be assigned it from multiple work orders...it is VERY difficult to not view the emails as spam since they look like repeats and no one remembers a #. Can you all please add the WO Description - even an abbreviated one - to the email? Seeing a "change light bulb" email task 5 times makes more sense when each one has room x, room y, or room z from the description.

    42 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. 42 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Please make a section in work orders that allows repeating an order daily, weekly or monthly and days of the week.

    Create check boxes that would allow for daily, weekly, or monthly repeats. Also add check boxes for specific days of the week for the repeat to happen at least for weekly.

    42 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. It would be awesome to choose specific time increments in Event Registration

    Example: Somebody gets on our website to use the 24 hour prayer room and we want them to choose hour increments specifically. So when they get on our event registration link, they see the option for 8-9AM, 9-10AM, 10-11AM, 1-2PM, etc. Per day. If a slot is taken, it won't show up.

    Schedulicity is a great example of this. It's what we currently use, but are tired of paying money for one room in particular. This could work in multiple situations though.

    41 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Show future PMs in the calendar view atleast 1-2 weeks ahead of time.

    Currently if you need to edit the date of a future PM, even one scheduled for the next day, you have to go into that specific PM and make it a custom schedule and adjust from there. There is no easy way to reassign that PM to another department or technician for the upcoming occurrence if needed.
    This creates difficulties when one of our staff is out on vacation, especially when a manager is gone as well that would have been responsible for reassigning those WOs. The ability to reschedule/reassign PM WOs further ahead than the day of would be…

    38 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Filter Calendar by Service Category

    Allow WOMs admins and sub admins to filter the work order calendar by service category

    37 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Communication banner on the dashboard that can be controlled by admins

    Give the admins the option to post a general message banner at the top of the dashboard for all to see.

    36 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Sub assign work orders and tasks withith the work order to specific people within the department

    A work order for the department comes in and I would like to assign it to someone within the department without removing it from the department. Also to be able to individually assign the tasks listed within a work order to specific people in the department.

    The ability to see who it is assigned to on the dashboard would be nice also.

    36 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Event Schedule & WOM modules need different colored themes

    Event Schedule & WOM modules need different colored themes.

    I often flip back and forth between both modules and everything looks the same!... it takes a few seconds for me to figure out which module Im on :)

    It would be cool if header/sidebar was a different color so you could QUICKLY realize which module you are on.

    35 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. It would be great if we could add a reoccurrence that doesn't end after 99 times, but goes indefinitely.

    We add our church services and reoccurring bible studies onto the calendar, and then after 99 occurrences they disappear and we don't realized it for a month or two. These sort of events should continue indefinitely.

    35 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 35 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Customize columns on Work Order Dashboard.

    It would be nice to add a column for Service Categories on the Work Order Dashboard and/or the ability to add or delete columns to further customize the dashboard..

    34 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 32 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Equipment/Property Barcoding

    I would love to see a way to barcode equipment. Barcodes could help identify property as well as scanning items with a smart phone to process work orders or find work order history. Scan the item to find an open work order or close the work order and add notes when finished.

    31 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. tag other users

    I would like to be able to "Tag" multiple users to a WO, so that I don't have duplicates as often. More times than not, people will input a WO and never give that information to another supervisor, lead, etc in the department.

    31 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. PM pulls from Task Group

    We are using the PM function to schedule a weekly list of tasks. It was originally generated from a Task Group list under the settings tab. It currently regenerates from the original list. The list has been edited since the creation of the PM. It would be great if the PM would pull from the updated Task Group so we didn't have to edit both the Task Group and PM each time we needed to modify a list.

    31 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Put a search bar in the registration list so you can easily find someone's name

    We currently are not using scanners so when people call and say they registered 6 times or they need their registration deleted, we have to search all 650 names in order to find their's. It would be great if we could search by name in the registration list for ticets

    30 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 28 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    waiting on votes  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Bulk Work order operations: Apply changes to multiple work orders, merge, move, delete.

    We frequently receive duplicate work orders from the same person or several work orders about the same problem from multiple people. We would like the ability to select several work orders and perform a bulk operation: Assign to X, Merge into one work order, Delete.

    28 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add a generate work order button to Scheduled Maintenance PMs

    When viewing the list of Scheduled Maintenance PMs it would be helpful to have a button that will force it to generate an upcoming work order. Example: I have an annual PM for elevator inspection that is scheduled to occur next week but the tech came a week early. I would like to be able to force the PM to create the work order so that I can have it completed now and not have to wait a week to fill it out.

    28 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Work Order Management

Categories

Feedback and Knowledge Base