Work Order Management

  1. Bulk Work order operations: Apply changes to multiple work orders, merge, move, delete.

    We frequently receive duplicate work orders from the same person or several work orders about the same problem from multiple people. We would like the ability to select several work orders and perform a bulk operation: Assign to X, Merge into one work order, Delete.

    28 votes
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  2. Edit

    Good morning Karen, I hope you had a great weekend! With regards to your question, currently there is not a setting or function that would prevent a user form making a change to an event at a certain point prior to the event. However, this is a great idea! Please add your suggestion to "Post Idea", located under the "Help" drop-down menu on the top right of your dashboard so that others within the system can vote on it. Our development team monitors these regularly and considers them for future enhancements, especially those with 30+ votes. We are grateful for…

    1 vote
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  3. Configurations/Documents for Specific Events vs Specific Spaces

    It would be helpful to be able to add a configuration or document or image to a specific event from a file on the computer vs uploading to eSpace, associating with specific space or resource and then adding to a specific event. It would also be helpful to be able to include more than one configuration image to show different angles of the same configuration.

    3 votes
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  4. Calendar Filter

    It would work well for us to be able to filter by "Event Owner" when employees change and new employee needs access to all their scheduled events

    2 votes
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  5. Setup/Configurations be added to Approval Areas for SubAdmins

    Can Setup/Configurations be added to the Approval Areas to assign to a SubAdmin. It is a great that people can click on the specific setup needed but there is a communication gap in regard to alerting the person in charge of setups that a room setup has been requested.

    3 votes
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  6. A feature that lets you find out all the dates a room is available during a particular time and date range would be very helpful.

    A feature that lets you find out all the dates a room is available during a particular time and date range would be very helpful. I do not have any luck using the the Find a Space feature

    1 vote
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  7. History Tab

    Could there be more details provided in the history tab. Currently if something is changed it just says time/occurrence change. Trying to see if there can be more detail adds such as: date changed to new date, original time changed to new time, etc...

    3 votes
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  8. can't submit events within 3 days of event

    We don't allow events to be submitted less than 3 days before the event happens. The number of days should be customer selected, but this should be an option.

    24 votes
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  9. Option to make events go through the full approval process when any changes are made.

    We don't use the pre-approval feature because staff are the only ones who submit events, but when they make changes it only goes back for final approval. The person who does final approval thinks it was approved with conflicts and declines it. even though it skipped the admin approval after the change.

    3 votes
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  10. Sort Priority by location

    It would be helpful to sort work orders by location not just priority!

    3 votes
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  11. Edit from home page in the app

    It would be helpful for our maintenance team to be able to edit a work order in the app when you initially view the list of work orders. Where it says "Assign" or "Do Not Accept", it would be helpful to also have an option to go directly to "Edit".

    3 votes
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  12. Buttons instead of drop-downs for WO approval chain

    Currently, we select from a drop-down menu to change the status of a WO. The easiest thing to do is to go from Approved to Closed. However, doing this bypasses a lot of steps and creates problems like reports not working right, inventory not being subtracted, etc. unless the WO is set to Completed before closing.

    Instead, it should look something like a button for each step in the chain: Accept/Reject, Complete, Approve, Close or (for admins) Approve & Close.

    1 vote
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  13. Equipment Unique Id

    A unique id that automatically increments. We are creating unique labels for each piece of equipment.

    3 votes
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  14. Add the "configuration" to the automated email sent to end users.

    It would be helpful if end-users could see their anticipated "configuration" identified on the automated email communication to give them a better overview of the complete reservation. This could help eliminate last-minute changes.

    1 vote
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  15. Equipment Management - When editing or adding equipment ability to select space its located.

    Equipment Management
    When editing or adding equipment ability to select space its located.
    When you try to add space to the equipment you have to go to spaces and then select the equipment. But it only shows the name. If you have several pieces of equipment with the same name, it is hard to tell which item already has an assigned location or which one you need to select based on serial number.

    3 votes
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  16. Would it be possible to add an "add reminder" button next to "delete reminder" and "back to dashboard" on the reminders page?

    An "add reminder" button would make it easy to... add reminders... when working on the dashboard/throughout the system.

    1 vote
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  17. Permission for Admins to complete Work orders assigned to external vendors.

    It would nice for Admins to have the ability to complete work orders assigned to external vendors.

    1 vote
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  18. parent child

    Parent/Child Work Order Selection
    When a Parent space is selected for a work order, and it asks: "Are you sure you want to reserve all child Spaces for this selected Space?", it would be great if when we select "No", that the Parent space would stay selected. Otherwise I have to have everyone in my organization select "yes" and then deselect all Child spaces that do not pertain, which can be a lot.

    3 votes
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  19. Ability to run a report that generates a list of changes made to existing and recurring events.

    I can run a report that shows all the new events that have been added to the software, but it doesn't catch any already existing events or specific occurrences of recurring events that have been changed. We have weekly meetings with ministry staff and our maintenance crew and as part of my agenda, I need a list of new events that we have approved AND any changes that have been made to events that are coming up.

    6 votes
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  20. Please allow conflicting events to share a room with admin approval to take the conflict away.

    Our HVAC integration causes events that are not in conflict with each other to be in conflict. Also, back to back events show as conflicts and it just looks weird to end an event at 4:59 and start the next at 5

    3 votes
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Work Order Management

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