Work Order Management

  1. Would like to group a set of workorders by project.

    When a new project is proposed it may require purchase of equipment, and/or generation of work orders for internal and/or external vendors. A budget is approved for the project and would like to also be able to track all expenses (time/materials) to that project.

    10 votes
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  2. Sub assign work orders and tasks withith the work order to specific people within the department

    A work order for the department comes in and I would like to assign it to someone within the department without removing it from the department. Also to be able to individually assign the tasks listed within a work order to specific people in the department.

    The ability to see who it is assigned to on the dashboard would be nice also.

    36 votes
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  3. adding/editing Planned Maintenance Items

    It would be great when adding/editing Planned Maintenance Items to be able to connect the PM to multiple locations/spaces (think template). Right now, it seems that I have to enter the same PM multiple times for different Locations. Since we have multiple buildings our PMs flow across those multiple locations.

    12 votes
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  4. User-defined fields in Spaces

    It would be nice to be able to add user-defined fields in spaces. We use a grid system for pinpointing cube areas, mechanical rooms, and IDF rooms. It would be nice to include that in a field if desired as opposed to just a general description.

    7 votes
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  5. Equipment/Property Barcoding

    I would love to see a way to barcode equipment. Barcodes could help identify property as well as scanning items with a smart phone to process work orders or find work order history. Scan the item to find an open work order or close the work order and add notes when finished.

    31 votes
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  6. Report Builder - Need the capability to generate Equipment Reports that are not tied to work orders

    In Report Builder, it would be nice to be able to generate Equipment Reports for our assets without having them tied to a work order. For instance, generate a report showing all the HVAC equipment in place, their Locataions, Spaces and their In-Service Dates. I know I can work around this by Exporting an Equipment Management file to Excel.

    7 votes
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  7. Scheduled Preventive Maintenance Work Orders Needed

    In addition to generating an email, it would be nice if each Scheduled Maintenance (PM) item we enter would automatically generate a work order at a user-specified number of days in advance of the scheduled due date for the work. That way, the maintenance technician can complete the work in eSpace and we have it as an ongoing record of the work being done, and who did it.

    17 votes
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  8. Export specific data in All work orders in progress

    I would be nice to be able to export specific searches made from the ALL Work Orders In Progress tab on the dashboard.

    I searched a specific location and 26 WO's appeared, but i cant just export those 26. It exports all WO's. it would be very handy to do this from the dashboard somehow rather then run a report.

    7 votes
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  9. The ability to assign work orders to multiple internal vendors, not just a department.

    The option to assign multiple internal vendors when creating a work order.

    73 votes
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  10. Text notifications for work orders

    I have an employee that does not communicate by email. Is there a way to have text notifications as an option rather than email when I assign a task?

    54 votes
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  11. External Vendor creation & editing - add a text field for each vendor

    Need to be able to enter additional information for each vendor. Need a text field where we can enter the vendor-specific services they provide, hours of operation, after-hours contacts, etc.

    5 votes
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  12. External Vendor creation & editing - allow the attachment of documents (e.g. contracts, certificates of insurance, etc)

    We need to be able to attach vendor contracts, certificates of insurance and other files to each vendor. PDFs, Docs, JPEGs, etc.

    19 votes
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  13. Response to Completion Date that cannot be met

    Users put in a work order with a requested completion date. When the admin users cannot meet that date, where do we put that? we need a field... we need to be able to track all of these dates and be able to pull reports based on the dates our facilities team have given the users... not the dates the users have given us.

    13 votes
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  14. Custom fields for Equipment need to be added to grid

    We've added two custom fields to the Equipment (for "Asset tag" and "Assigned Staff Member", but since those are not columns on the grid, we can't sort or filter the grid by those values.

    3 votes
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  15. We need to be able to enter all parent/child space levels for equipment locations as well as for work orders.

    For example, the location of a piece of HVAC equipment is Location - Main Campus, Parent - North Building, Child - Mechanical Room 101.

    15 votes
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Work Order Management

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