Work Order Management

  1. Can configuration notes and configurations be added to the option to click in the 'Event List' when creating a report?

    Could you please add configuration notes and configurations to options to pick under the "Event List" when creating a report. Event List pulls up both resources and services. I would use the "Space Report" which has those choices but then it does not pull the resource and service data even if is chosen.....

    3 votes
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  2. The ability to approve events from the calendar view would be helpful.

    The ability to approve events from the calendar view would be helpful. People submitting events don't always check to the calendar to see if another event is happening in the same space but at a different time. It makes set up for our custodial team something that we need to consider and it would be easier if we could see the whole calendar while approving

    3 votes
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  3. Mobile app capability to view description of events.

    Mobile app for both Android & iPhone, users, as well as, sub-admins & admins all need capability to see description of event. Also, push notifications when approved events are updated.

    1 vote
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  4. Text reminders

    It would be wonderful to have the option to send text reminders instead of or in addition to email reminders regarding an event.
    Also, a text notification that someone has started or contributed to a conversation regarding an event.

    3 votes
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  5. Notifications & Conversations Menu Items

    It would be great to add a notifications and conversations on the left side menu.

    Notifications:
    to be able to see which events were edited with just the edit (ex: Title, Date of Event, Addition: MS kick off, 9.11.2019, added 18 bistros, added set up notes)

    Conversations:
    to be able to see a running list of conversations with their status and to be able to click on the conversation and it go to the event conversation tab.

    I lose track of the additions when edits are made to an existing event, the event doesn't get kicked back onto my dashboard…

    3 votes
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  6. Bulk Work order operations: Apply changes to multiple work orders, merge, move, delete.

    We frequently receive duplicate work orders from the same person or several work orders about the same problem from multiple people. We would like the ability to select several work orders and perform a bulk operation: Assign to X, Merge into one work order, Delete.

    13 votes
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  7. Edit

    Good morning Karen, I hope you had a great weekend! With regards to your question, currently there is not a setting or function that would prevent a user form making a change to an event at a certain point prior to the event. However, this is a great idea! Please add your suggestion to "Post Idea", located under the "Help" drop-down menu on the top right of your dashboard so that others within the system can vote on it. Our development team monitors these regularly and considers them for future enhancements, especially those with 30+ votes. We are grateful for…

    1 vote
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  8. Configurations/Documents for Specific Events vs Specific Spaces

    It would be helpful to be able to add a configuration or document or image to a specific event from a file on the computer vs uploading to eSpace, associating with specific space or resource and then adding to a specific event. It would also be helpful to be able to include more than one configuration image to show different angles of the same configuration.

    3 votes
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  9. Calendar Filter

    It would work well for us to be able to filter by "Event Owner" when employees change and new employee needs access to all their scheduled events

    1 vote
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  10. Setup/Configurations be added to Approval Areas for SubAdmins

    Can Setup/Configurations be added to the Approval Areas to assign to a SubAdmin. It is a great that people can click on the specific setup needed but there is a communication gap in regard to alerting the person in charge of setups that a room setup has been requested.

    3 votes
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  11. A feature that lets you find out all the dates a room is available during a particular time and date range would be very helpful.

    A feature that lets you find out all the dates a room is available during a particular time and date range would be very helpful. I do not have any luck using the the Find a Space feature

    1 vote
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  12. History Tab

    Could there be more details provided in the history tab. Currently if something is changed it just says time/occurrence change. Trying to see if there can be more detail adds such as: date changed to new date, original time changed to new time, etc...

    3 votes
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  13. can't submit events within 3 days of event

    We don't allow events to be submitted less than 3 days before the event happens. The number of days should be customer selected, but this should be an option.

    18 votes
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  14. Option to make events go through the full approval process when any changes are made.

    We don't use the pre-approval feature because staff are the only ones who submit events, but when they make changes it only goes back for final approval. The person who does final approval thinks it was approved with conflicts and declines it. even though it skipped the admin approval after the change.

    3 votes
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  15. Sort Priority by location

    It would be helpful to sort work orders by location not just priority!

    3 votes
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  16. Edit from home page in the app

    It would be helpful for our maintenance team to be able to edit a work order in the app when you initially view the list of work orders. Where it says "Assign" or "Do Not Accept", it would be helpful to also have an option to go directly to "Edit".

    3 votes
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  17. Buttons instead of drop-downs for WO approval chain

    Currently, we select from a drop-down menu to change the status of a WO. The easiest thing to do is to go from Approved to Closed. However, doing this bypasses a lot of steps and creates problems like reports not working right, inventory not being subtracted, etc. unless the WO is set to Completed before closing.

    Instead, it should look something like a button for each step in the chain: Accept/Reject, Complete, Approve, Close or (for admins) Approve & Close.

    1 vote
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  18. Equipment Unique Id

    A unique id that automatically increments. We are creating unique labels for each piece of equipment.

    3 votes
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  19. Add the "configuration" to the automated email sent to end users.

    It would be helpful if end-users could see their anticipated "configuration" identified on the automated email communication to give them a better overview of the complete reservation. This could help eliminate last-minute changes.

    1 vote
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  20. Equipment Management - When editing or adding equipment ability to select space its located.

    Equipment Management
    When editing or adding equipment ability to select space its located.
    When you try to add space to the equipment you have to go to spaces and then select the equipment. But it only shows the name. If you have several pieces of equipment with the same name, it is hard to tell which item already has an assigned location or which one you need to select based on serial number.

    3 votes
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Work Order Management

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