Work Order Management

  1. Add option to require input of Actual Hours upon completion of a WO

    Currently, the field to add actual hours is optional and buried (when using the mobile app) under the "Open WO" / Edit / Additional Details tab. Collection of actual hours spent completing work will be unlikely because signing off on ("Completing") the WO is as easy as clicking a button without even opening the WO. There should be a setting when writing new WOs (or PMs) that require a worker to enter actual hours when the "Complete" button is pressed.

    12 votes
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  2. Ability to Delete Event Registration

    Currently the only option on Event Registration is to suspend registrations, however, if you look on the public calendar the ticket will still show up and confuse users into thinking that they can still register. We had a situation where the event leader changed his mind about doing registrations and I could not get rid of that option altogether. Please add a delete feature where we can just remove event registration.

    9 votes
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  3. 4 votes
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  4. When adding a service catagory, provide all the setup options with it to prevent having to go to each person and department to add the servi

    When adding a service catagory, provide all the setup options with it to prevent having to go to each person and department to add the servi

    6 votes
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  5. Delete conflicts by adding "Select All" function

    When there is a schedule that has several conflicts, rather than deleting each line one by one, can we add a button that allows us to select all of the conflicts so that it saves time? Item could say "delete all item conflicts".

    2 votes
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  6. Add projected hours to PM item

    When writing a new PM item, the admin should be able to add the projected hours for the task. This field would auto-populate the WO when generated and help to plan daily or weekly work loading. (granted, there aren't currently robust work load planning tools built into eSpace, but this would be a first step toward that kind of future capability growth).

    7 votes
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  7. Public Calendar

    Could you please add for selection besides select an image please put add new attachment

    1 vote
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  8. 19 votes
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  9. 4 votes
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  10. Internal Calendar - Click Catagories at Top

    Would love for the category list at the top to be clickable so you can quickly look at one category. I would also like it to save this so each time you come back it is on the category you left it on.

    8 votes
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  11. Find A Space

    Find A Space option it would be nice to add the drop down for Recurrence

    9 votes
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  12. Show future PMs in the calendar view atleast 1-2 weeks ahead of time.

    Currently if you need to edit the date of a future PM, even one scheduled for the next day, you have to go into that specific PM and make it a custom schedule and adjust from there. There is no easy way to reassign that PM to another department or technician for the upcoming occurrence if needed.
    This creates difficulties when one of our staff is out on vacation, especially when a manager is gone as well that would have been responsible for reassigning those WOs. The ability to reschedule/reassign PM WOs further ahead than the day of would be…

    35 votes
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  13. Office 365 User Authentication

    Office 365 user authentication into eSpace would be awesome to help our staff to help reduce user accounts they have to maintain, and for our IT admins to reduce account management overhead.

    14 votes
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  14. Communication banner on the dashboard that can be controlled by admins

    Give the admins the option to post a general message banner at the top of the dashboard for all to see.

    27 votes
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  15. Add the ability to add notes when reassigning a work order.

    If someone accepts a work order from the department queue, then cannot finish the work order, they can reassign the work order to the department/individual, but the new assignee does not know which tasks have been completed - would be good to at least place a note upon reassignment.

    14 votes
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  16. sub-admin closing in mobile app

    Is there a way for a sub-admins who oversees a department to view completed work orders by subordinates before they get closed? Right now only admins see those. So, once a WO is reassigned sub-admins never see them again...

    7 votes
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  17. 35 votes
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  18. Task Assigned in Calendar view

    Can you add Filters to the Calendar view in work order management that allow you to see all tasks assigned to depts or user?

    23 votes
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  19. Report Builder for PM's

    It would be quite helpful to create a report to view scheduled PMs, as
    an alternative to repeated searches based on the same location, date, etc., especially if the next few scheduled dates could be shown.

    6 votes
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  20. Trigger a PM early

    I'd like the ability to trigger an already created recurring PM to generate a work order early, prior to its trigger date.

    4 votes
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Work Order Management

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