Work Order Management

  1. Guest login/registration solution

    Does eSpace have a guest registering/sign in system in the works? It could mesh with Event Scheduler by registering guests the day of, etc.
    It could also work as a guest lobby kiosk. Kind of like a "security"check point. A temporary badge could be printed with access control abilities even. This would be even more robust than just an event guest login/ticketing system.

    1 vote
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  2. Dashboard Grids

    It would be great to be able to establish more settings in the Dashboard grids. Like for instance sorting preferences. That way a user doesn't have to continually reset things each time they go back to their Dashboard (ex. by priority, by date, by WO# highest to lowest).

    4 votes
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  3. Hyperlinks

    It would be nice to be able to add a URL in say a comment field, task field or user-defined field and have the ability to jump to the link in a web browser or have the ability to copy/paste from the text in the app and paste into phone browser. Right now it's impossible to copy/paste in the app. Example: Google Forms link

    11 votes
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  4. 5 votes
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  5. 1 vote
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  6. ability to give a specific time to a WO.

    Sometimes we have WOs that involve times. Example: move Mr. X from Office A to B at 10:00am, or give technical support for meeting at 10am. It would be nice to be able to put a time in a WO and also have a time related reminder for the work. I believe that happens currently in the Event Scheduler.

    3 votes
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  7. Double-clicking should open an item

    Double-clicking on an item, such as in Settings, Basic, Spaces, should open the item. In the case of Spaces, double-clicking would open the item in the edit screen.

    1 vote
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  8. Notify multiple users of work order completion

    I haven't found any way to send notice of completion of a work order to anyone other than the requester. For example, I set up all the work orders, but my boss would like to receive notice of completion of each WO as they are completed.

    10 votes
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  9. Print batch WO's

    I have a few staff that do not use a smart device and have to use a computer to manage their WO's. I'd love to be able to print WO's in a batch instead of individually.

    6 votes
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  10. adding/editing Planned Maintenance Items

    It would be great when adding/editing Planned Maintenance Items to be able to connect the PM to multiple locations/spaces (think template). Right now, it seems that I have to enter the same PM multiple times for different Locations. Since we have multiple buildings our PMs flow across those multiple locations.

    12 votes
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  11. Would like to group a set of workorders by project.

    When a new project is proposed it may require purchase of equipment, and/or generation of work orders for internal and/or external vendors. A budget is approved for the project and would like to also be able to track all expenses (time/materials) to that project.

    10 votes
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  12. User-defined fields in Spaces

    It would be nice to be able to add user-defined fields in spaces. We use a grid system for pinpointing cube areas, mechanical rooms, and IDF rooms. It would be nice to include that in a field if desired as opposed to just a general description.

    7 votes
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  13. Response to Completion Date that cannot be met

    Users put in a work order with a requested completion date. When the admin users cannot meet that date, where do we put that? we need a field... we need to be able to track all of these dates and be able to pull reports based on the dates our facilities team have given the users... not the dates the users have given us.

    13 votes
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  14. External Vendor creation & editing - add a text field for each vendor

    Need to be able to enter additional information for each vendor. Need a text field where we can enter the vendor-specific services they provide, hours of operation, after-hours contacts, etc.

    4 votes
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  15. Custom fields for Equipment need to be added to grid

    We've added two custom fields to the Equipment (for "Asset tag" and "Assigned Staff Member", but since those are not columns on the grid, we can't sort or filter the grid by those values.

    3 votes
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  16. We need to be able to enter all parent/child space levels for equipment locations as well as for work orders.

    For example, the location of a piece of HVAC equipment is Location - Main Campus, Parent - North Building, Child - Mechanical Room 101.

    15 votes
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  17. Need the event set up report to be downloadable and able to be shared via email

    The event set up report would be extremely useful if it were able to be downloaded and sent via email to teams so everyone can see whats coming up. The report is printable at this time, however, with a large amount of events every week and a large team, printing is wasteful when a digital version can be emailed daily!

    0 votes
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Work Order Management

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