Work Order Management

  1. When entering an event that uses all rooms on campus with an identical set up, can there be an option that copies over the set up form

    When entering an event that uses all rooms on campus with an identical set up, can there be an option that copies over the set up form over to all rooms as opposed to having to fill out 40 separate set up forms with the exact same set?

    92 votes
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    waiting on votes  ·  14 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability to format Room Cards.

    It would be so helpful to be able to format the Room Cards to allow them to work for everyone's style/size of room card holder. The ability to change the margins and spacing would be great. It would also be really nice to have the option of the times on the sign to be either the event start/end time OR the setup/teardown time.

    58 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. can't submit events within 3 days of event

    We don't allow events to be submitted less than 3 days before the event happens. The number of days should be customer selected, but this should be an option.

    21 votes
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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Major Holidays Automatically Added to Calendar

    Please add major holidays to automatically show up on the calendar.

    92 votes
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  5. Revert to Draft - add this button to all details screens

    The Revert to Draft button is visible on the Details page of an event IF an event is approved, but not visible if the event is partially approved or pending pre-approval.

    I would like to suggest that the Revert to Draft button be available on every Details page instead of just the details screen of events the are approved.

    Why? Because sometimes people want the time and room of their event approved, but don't yet have all the details. It would be handy to be able to easily revert to draft an event that has been through preapproval but doesn't…

    13 votes
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    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. "Setup Complete" Indicator

    Our custodial setup team uses a tablet to view setups. It would be awesome if there was a way that the custodian could indicate on the Event Setup page that the room setup has been completed. Either by selecting a button at the bottom of the page that says "Setup Complete" and/or by a button beside EVENT SETUP under the EVENTS Dashboard tab. This would help with the times that someone needs to make a change to an upcoming event that has already been set or if someone is needing access to the room to decorate, etc. It would also…

    28 votes
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    under review  ·  1 comment  ·  mobile  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bulk Work order operations: Apply changes to multiple work orders, merge, move, delete.

    We frequently receive duplicate work orders from the same person or several work orders about the same problem from multiple people. We would like the ability to select several work orders and perform a bulk operation: Assign to X, Merge into one work order, Delete.

    13 votes
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  8. When running a report, having the option to select which form we would like to see.

    I have to run a report for my childcare director. When I run that report, I can select forms on the bottom of the page, but it doesn't allow me to check which form I need. This means after running the report, I have to go through all the other forms we use in order to get what I need.

    9 votes
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  9. Spaces restricted to certain users

    We have certain rooms that aren't schedulable by everybody but will be schedulable by the specific ministry they're contained to. If this ministry wants a setup from our facilities team for this room, they currently have to make notes on resources instead of the space that isn't an option. Can we make spaces restricted to certain users so they can still request set-up?

    63 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Display Parent space when all Child spaces are selected

    Currently when a Parent space is selected for a Work Order, the Dashboard displays ALL of the Child spaces in the Spaces column which clutters up the Dashboard. It would be nice to only see the Parent space listed if all of it's Child spaces are selected.

    21 votes
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  11. Work Order description - at least first line - on email notification would really help

    Work order/task email notifications: if you have a standard task, but may be assigned it from multiple work orders...it is VERY difficult to not view the emails as spam since they look like repeats and no one remembers a #. Can you all please add the WO Description - even an abbreviated one - to the email? Seeing a "change light bulb" email task 5 times makes more sense when each one has room x, room y, or room z from the description.

    29 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. PM pulls from Task Group

    We are using the PM function to schedule a weekly list of tasks. It was originally generated from a Task Group list under the settings tab. It currently regenerates from the original list. The list has been edited since the creation of the PM. It would be great if the PM would pull from the updated Task Group so we didn't have to edit both the Task Group and PM each time we needed to modify a list.

    25 votes
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  13. 4 votes
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  14. Please let admins be allowed to be assigned to approval areas

    We are in need of an admin to be able to approve spaces and setup resources like tables and chairs in the same way sub-admins can be assigned to resources or services. Since we do not have someone assigned to that, the events skip the pre-approval process and Facilities does not get the chance to see them, even though they need to. Facilities is the Billing contact and the lead admin and we do not have other staff that could be in charge of approving Facilities spaces and resources.

    12 votes
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    under review  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. When creating a user defined field, allow it to be flagged as a required field

    We sometimes need to collect info from our users on the public WO request form. Currently the only way to require entry is through form builder. If we only need one or two pieces of info, a required custom field would be super helpful. Thanks!

    4 votes
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  16. Is there a way to see the calendar view in the Work Order Management System on the app?

    Add a calendar view to the Work Order Management on the app.

    57 votes
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  17. 1 vote
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  18. Put a search bar in the registration list so you can easily find someone's name

    We currently are not using scanners so when people call and say they registered 6 times or they need their registration deleted, we have to search all 650 names in order to find their's. It would be great if we could search by name in the registration list for ticets

    30 votes
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  19. All events in a work order end up in the "history" tab

    It would be nice if all events (comments, conversations, time, etc...) that happen in a ticket, end up in history. It's handy being able to see everything that's happened with a work order in one spot. Thanks.

    1 vote
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  20. Event Summary improvements

    I think the event summary that is available for email could use some improving. It currently appears too bulky and confusing to read from outside organization's perspective. We send these summaries to rental groups and meeting organizers and I really think it could be simplified and condensed to still provide all the necessary information but just not in the current format. Thank you for the consideration

    3 votes
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Work Order Management

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